Published 2026-04-01
About the Role
Fix Box Phone Repairs is seeking a full-time Telecommunications Technician specialising in mobile device repair to join our growing team in the South West. The role involves diagnosing, repairing and servicing modern smartphones, tablets, and other electronic devices for customers across our three locations.
This position requires strong technical ability, attention to detail and the capacity to work efficiently in a fast-paced customer-service environment.
Full training can also be provided to high quality candidates that have a natural passion for technology.
Key Duties
The successful applicant will be responsible for:
Diagnosing faults in mobile phones, tablets, and small electronics
Performing repairs including screen replacements, battery replacements, charging port repairs, and component-level board work
Troubleshooting software, firmware and connectivity issues
Performing micro-soldering and board-level diagnostics (or willingness to learn)
Using specialised tools and equipment safely and accurately
Maintaining repair logs, workflow notes and service records
Providing clear, friendly customer service and technical advice
Managing stock levels and parts inventory when required
Ensuring repair quality, workplace safety, and cleanliness standards are met
Working across Dunsborough, Margaret River stores and pending north WA store.
Skills & Experience Required
Applicants must demonstrate:
At least 2 years' experience in mobile device or electronics repair Strong technical knowledge of Apple, Samsung and Android devices
Good understanding of electronics, circuits and diagnostic tools
Ability to work independently and maintain high repair quality
Excellent customer service and communication skills
Strong time-management and ability to handle multiple repairs
Qualifications
Highly regarded but not mandatory:
Certificate III or IV in Electronics, Telecommunications, or ICT Support
Industry repair certifications (Apple, Samsung, i Fixit, or similar)
Hours
Full-time, 38 hours per week. Weekend availability is desirable. Immediate start available.
How to Apply
Please submit your resume and a brief cover letter detailing your repair experience to:
Email:
Phone:
Job Type: Full-time
Pay: $54,496.00 - $78,000.00 per year
Work Location: In person
