This job is expired.


Team Leader - Service Delivery (housing)

Last update 2024-04-18
Expires 2024-04-17
ID #2101203686
Team Leader - Service Delivery (housing)
Australia, New South Wales, Sydney,
Modified April 4, 2024


Position Name: Team Leader – Service Delivery (Housing)Location: Sydney/Melbourne Skills: Excellent Presentation skills, Housing Experience, Attention to detail, great leadership skills Description: We're Civica and we make software that helps deliver critical services for citizens all around the world.

From local government to central (federal) government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a Gov Tech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.

Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve.

If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you.

We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Role Purpose: As the Team Leader – Service Delivery, you will manage our specialist housing team of consultants and project delivery staff, serving as the business lead for all customer consulting project deliverables.

You will act as a trusted advisor by educating and implementing strategic delivery plans for our customers.

You will use your knowledge and experience to achieve services revenue targets and deliver against the business's key metrics. You will be commercially minded, recognising our customers critical business priorities, requirements and challenges.

You will have the ability to drive customer satisfaction while maximising team utilisation, delivering against revenue and margins, whilst reducing the overall risk to the business.


Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Team leader - service delivery (housing)

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