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Cisco Web Support Engineer (email Security) – Sydney, Nsw, Australia, Sydney, Axiom Technologies

Published 2023-01-24
Expires 2023-02-24
ID #1360605501
125 AU$
Cisco Web Support Engineer (email Security) – Sydney, Nsw, Australia, Sydney, Axiom Technologies
Australia, New South Wales, Sydney,
Published January 24, 2023

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Cisco web support engineer (email security) – sydney, nsw, australia
Min. Salary: 100000000


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Description


Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organizations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Roles and Responsibilities:
Work with customers via collaboration tools to solve highly complex technical issues.
Be a trusted technical authority to global Cisco customers and partners.
Engage in cross technology collaborations to help solve issues in heterogeneous network environments.
Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team.
Be the first to lay hands on the latest and greatest technologies in the field of networking security.
Collaborate with engineering team to improve product quality by identifying and submitting software defects.
Recreate customers technical problems in internal state-of-the-art Cisco lab.
Main Requirements:
Minimum 4 years of related experience involving high level customer support in Security technologies
Technical knowledge with proven experience in networking and network security equivalent to CCNP level knowledge (Cert preferred)
Knowledge and experience in Cisco Email Security Appliance (ESA)
Evidence of troubleshooting skills on high level
Foundation of Linux / UNIX command line tools / environment
Fluent in English, written and spoken
Good to have:
Scripting Languages
Relevant industry certification.
Experience configuring, troubleshooting Cisco Security Products.
Knowledge and experience in one of the network security technologies:
WSA/AMP/Stealthwatch/AAA/FW/VPN
Presentation and training skills
Grow your technical and soft skills
Ability to present in seminar and conferences such as Cisco live and partner meetings
Contribute to Cisco intellectual capital. (Automation projects, Hackathons, etc.)
Mentoring and coaching
Becoming Subject Matter Expert
Giving back to local and global community (charity events)
What next? 

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

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    125 AU$ / Monthly

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    Registered on October 7, 2017

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