Technical Consultant - Saas, Melbourne, Imc Ag

Published 2022-09-22
Expires 2022-10-22
ID #1178243785
Technical Consultant - Saas, Melbourne, Imc Ag
Australia, Melbourne, Melbourne,
Published September 22, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Technical consultant - saas

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Technical Consultant - SaaS

At imc we hire great people and believe it is a very exciting time for the digital learning industry. We work in global but small, self-managing, autonomous teams. We reward our employees for the impact they make, and value the innovative approaches they bring. We are on the look-out for an enthusiastic, energetic individual, who desires a challenging Technical Consultant role and who has a passion for delivering successful projects.

As an imc Technical Consultant, you will be working on delivering new customer projects, as well as working with our existing customers to deliver ongoing work packages for our leading learning management system and other imc software products.

Your role will involve working closely with both our experienced local team in the Melbourne office, as well as with our other international colleagues further afield, so you will have great support to develop in the role.

Here is what you will be doing
Running workshops with our customers to understand their requirements and provide an insight into solution options
Analysing our customers' requirements to form solution designs and specification documents
Performing software configurations based on specifications
Defining and configure interfaces (batch.csv, SSO, API etc.)
Writing test cases and complete end to end testing, as well as supporting our customers in their own testing
Diagnosing and reporting system errors as well as test fixes
Project management and package delivery using waterfall and agile methods
Running training workshops and coaching sessions with the customer's teams
Supporting our pre-sales teams' activities with running demos, presentations, completing technical tender responses and pitches
Here is what you will need
Ability to build outstanding relationships with our customers
Strong project management experience is a must!
Excellent interpersonal and communication skills (written and verbal)
Ability to present and run both functional and technical meetings and workshops
Problem solving, solution focused mindset with a desire to learn
Customer driven with ability to work in a team and autonomously
Ability to effectively challenge customers and colleagues
Degree qualified in IT related field with relevant experience
Understanding of SQL database driven web-based application
Experience consulting or configuring of business software systems (LMS)
Knowledge of SSO solutions, APIs, and interfacing protocols beneficial
What we offer
Support of experienced, intelligent, and motivated colleagues to inspire you
Career growth and ongoing development possibilities guaranteed
Opportunity to work on large scale projects for major corporate brands and government departments
Chance to join a vibrant team of like-minded professionals
In depth training provided for all our software and technological products
Friendly comfortable office in a great location
About imc

imc is one of the world's leading learning technology and content providers with 12 international locations and numerous award-winning solutions. We are proud to have over 350 valued employees globally that together support over 1300 customers including numerous internationally renowned brands and public organisations who continue to inspire our passion for innovation.

Ready for your next challenge with the skills and passion to match?

Then apply today and let us have a chat.

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    Registered on October 7, 2017


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    Technology ("science of craft", from Greek τέχνη, techne, "art, skill, cunning of hand"; and -λογία, -logia) is the collection of techniques, skills, methods, and processes used in the production of goods or services or in the accomplishment of objectives, such as scientific investigation. Technology can be the knowledge of techniques, processes, and the like, or it can be embedded in machines to allow for operation without detailed knowledge of their workings. The simplest form of technology is the development and use of basic tools. The prehistoric discovery of how to control fire and the later Neolithic Revolution increased the available sources of food, and the invention of the wheel helped humans to travel in and control their environment. Developments in historic times, including the printing press, the telephone, and the Internet, have lessened physical barriers to communication and allowed humans to interact freely on a global scale. The steady progress of military technology has brought weapons of ever-increasing destructive power, from clubs to nuclear weapons.

    Melbourne (Kulin: Birrarunga, meaning "place next to the Yarra River" (listen) MEL-bərn) is the capital and most populous city of the Australian state of Victoria, and the second most populous city in Australia and Oceania. Its name refers to an urban agglomeration of 9,993 km2 (3,858 sq mi), comprising a metropolitan area with 31 municipalities, and is also the common name for its city centre. The city occupies much of the coastline of Port Phillip bay (Kulin: Naarm) and spreads into the Hinterland towards the Dandenong and Macedon ranges, Mornington Peninsula and Yarra Valley. It has a population of 5 million (19% of the population of Australia), and its inhabitants are referred to as "Melburnians".Home to Indigenous Australians for over 40,000 years, the Melbourne area served as a popular meeting place for local Kulin nation clans. A short-lived penal settlement was established at Port Phillip, then part of the British colony of New South Wales, in 1803, but it was not until 1835, with the arrival of free settlers from Van Diemen’s Land (modern-day Tasmania), that Melbourne was founded. It was incorporated as a Crown settlement in 1837, and named Melbourne by Governor General Richard Bourke on 10 April 1837 in honour of the then British Prime Minister, William Lamb, 2nd Viscount Melbourne. In 1851, four years after Queen Victoria declared it a city, Melbourne became the capital of the new colony of Victoria. In the wake of the 1850s Victorian gold rush, the city entered a lengthy boom period that, by the late 1880s, had transformed it into one of the world's largest and wealthiest metropolises. After the federation of Australia in 1901, it served as the interim seat of government of the new nation until Canberra became the permanent capital in 1927. Today, it is a leading financial centre in the Asia-Pacific region and ranks 15th in the Global Financial Centres Index.Melbourne is home to many of Australia's best-known landmarks, such as the Melbourne Cricket Ground, the National Gallery of Victoria and the World Heritage-listed Royal Exhibition Building. Noted for its cultural heritage, the city gave rise to Australian rules football, Australian impressionism and Australian cinema, and has more recently been recognised as a UNESCO City of Literature and a global centre for street art, live music and theatre. It hosts major annual international events, such as the Australian Grand Prix and the Australian Open, and also hosted the 1956 Summer Olympics and the 2006 Commonwealth Games. Melbourne consistently ranked as the world's most liveable city for much of the 2010s.Melbourne Airport, also known as Tullamarine Airport, is the second busiest airport in Australia, and the city's port is the nation's busiest seaport. Its main metropolitan rail terminus is Flinders Street station and its main regional rail and road coach terminus is Southern Cross station. It also has Australia's most extensive freeway network and the largest urban tram network in the world.

    Source: https://en.wikipedia.org/