Pre-sales Engineer (f/m/d), Haymarket

Last update 2024-05-19
Expires 2024-06-19
ID #2067499554
Pre-sales Engineer (f/m/d), Haymarket
Australia, New South Wales, Haymarket,
Modified March 12, 2024


RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.


Product Division

develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as

Pre-Sales Engineer

(m/f/d) on this exciting journey and experience the fascination of Riedel Communications in action.


Manage pre-sales tasks in coordination with the Sales teams to gather
customer requirements and functional specification to create system
designs and proposals addressing customer and partner needs

Directly consult with customers, partners, system integrators,
consultants, and Riedel staff to design systems that meet and exceed
client requirements both technologically and commercially

Understand the customer market and business segment to provide
highly competitive, targeted solutions

Produce full-scale, elaborate written technical proposals, system designs,
and drawings

Manage technical responses to RFP/RFI tenders

Represent the company at customer-facing and industry events, such as
events, tradeshows, panels

Prepare industry leading quality customer facing proposal supplements
(drawings, SOW’s, etc.)

Provide consultancy throughout the sales and post-sale lifecycle,
assisting the Professional Services team and Customers in project
implementation, capturing knowledge learned

Identify opportunities to expand the customer solution, as well as
capturing new customer requirements to expand the feature set

Manage the hand-over to the Professional Services and Support teams
helping resolve technical issues as they arise

Organise and/or deliver product demonstrations (demo), proof of
concepts (POC’s) and presentations of products and solutions onsite or

Proactively educate clients and business partners to enhance their
product and solutions knowledge, technical acumen, and technical sales

Act as market and industry aware collaborator providing information on
competition and market trends


Bachelor’s degree in information technology, SW/EE engineering,
computer science, or related field

3+ years of combined sales, sales engineering, pre-sales experience

Record of achievement and technical solution expertise in a comparable
technical sales role

Strong understanding of the Broadcast and Media technology market

Knowledge and experience with both development and CRM tools and
software (Salesforce, Atlassian Jira/Confluence preferred)

Knowledge of communication, digital audio technologies and standards
(AES3, AES67, ST 2110, NMOS, PTP)

Knowledge of video technologies and standards (SDI, ST 2110, ST 2022-

Knowledge of IP technologies and standards (TCP, UDP, IGMP, VLAN, PTP,
with Cisco or Arista certification preferred)

Knowledge of fibre optic systems and RF systems a plus

Proficient with CAD design (Auto CAD, Visio etc…)

Excellent communication & presentation skills, with strong knowledge of
Microsoft Office 365 suite and Microsoft Teams

Attention to detail and a strong work ethic

Ability to work independently, while contributing to a team environment
collaborating across departments

Ability to travel frequently domestically & internationally

English (fluent)

Other languages (German etc.) is a plus


Life and Work balance

through our flexible working time system including mobile working in a hybrid model

Career booster

with numerous individual development and training opportunities


is very important to us, at RIEDEL we focus on an open working atmosphere. We are looking forward to getting to know you as you are - far away from pigeonholing

We’re contributing to your career development. We’ll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.


With us, you can expect an exciting challenge with plenty of opportunities to take on responsibility and develop personally.

RIEDEL stands for equal opportunities and diversity! We are looking forward to getting to know you as you are - far away from any pigeonholing.


Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Pre-sales engineer (f/m/d)

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