Client Director – Global Research & Insights Leader

This agency is the go-to insights and tech partner for some of the world's largest and most innovative FMCG, retail, and tech brands.

Experts in brand health, media effectiveness, product optimisation, creative testing, and customer understanding – their insights deliver impact and enable clients to make smarter data-driven decisions.

They’re a global leader with offices in 50+ countries with a boutique and agile footprint in Australia and high growth potential.

Challenge the Status Quo of Insights

We're looking for a Research Client Director who is equally confident in research methodologies as they are in driving new business growth, upselling, and client counselling. This strategic role will be instrumental to the success of the Australian division of a global research consultancy and an opportunity to have influence from day one.

As a hands-on leader, you'll have a seat at the senior leadership table and work in close partnership with the Australian MD, leading and managing customised and strategic research projects.

Key Responsibilities:

• Managing key client accounts within the FMCG and retail sector while identifying growth opportunities within the services, tech, and finance sectors
• Combining strong research methodological expertise with commercial acumen to sell and win client accounts
• Writing, delivering, and winning pitches and proposals
• Overseeing and managing the delivery of research projects – with a focus on quality, impact, and storytelling
• Strengthening and nurturing existing client relationships, growing accounts through exceptional service, upselling, and cross-selling
• Strategic networking to unlock new opportunities for growth

The essentials:

• An experienced and senior researcher with 10+ years of commercial agency or client-side experience within market research & consumer insights
• Commercially astute – with demonstrated success in acquiring new clients, identifying opportunities, networking, and consultative selling
• Proven track record of meeting and exceeding sales targets with the ability to drive ROI and growth

To apply or for additional information, please contact Emily Moser at Resources Group: or call +61 449 172 882 for a confidential chat.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Research, Sales, and Consulting

Industries

Market Research and Business Consulting and Services