Optus is more than just a telco - we're passionate about defining the future of service excellence and creating extraordinary customer experiences. Join our community of over 6,000 dedicated people who thrive on collaboration, support, and innovation.
We are seeking a conscientious Assistant Store Manager to help us deliver outstanding customer service and lead our team at Optus Newstead. You will work closely with the Store Manager to enhance customer satisfaction, motivate your team, and ensure smooth store operations.
Your responsibilities include:- Leading and developing the team: Coach, mentor, and inspire team members to excel and grow.
- Managing store operations: Ensure the store is welcoming, organized, and energetic.
- Customer service: Resolve inquiries with patience and professionalism, leaving customers satisfied.
- Training: Support onboarding and ongoing development of team members.
- Experience in retail with innovative approach.
- Exceptional customer service skills.
- Strong problem-solving and decision-making abilities.
- Charismatic and results-driven, with a collaborative mindset.
- Competitive salary: $80,000 on target total cash (including Super and commissions).
- Benefits: $80 monthly credit, 25% off Optus products, and discounts at 400+ retailers.
- Development: Access to industry micro-credentials and future skills building.
- Community: Employee networks and diversity initiatives.
- Wellbeing: 24/7 support services and flexible working arrangements.
We encourage applications from all backgrounds and provide support for accessibility and adjustments during the recruitment process. If you need assistance, please contact or call.
