Global Vision Recruitment on behalf of South Seoul Murrumba Downs
Position: Retail Manager
Salary: $75,000 - $85,000 per annum plus 12% Superannuation
Hours: 38 hours per week
Mode: Full Time
Location: Shop 24 A Goodrich Road West, Murrumba Downs QLD 4503
Experience required: Minimum 1 year experience relevant to the role
About Us
South Seoul is a vibrant and fast-growing Korean fried chicken and rice bowl restaurant that brings authentic flavours with a modern twist. We pride ourselves on using high-quality ingredients, innovative recipes, and friendly service to deliver a standout dining experience. With a loyal customer base and a focus on consistency, quality, and teamwork, South Seoul continues to make its mark as a go-to destination for Korean street food lovers in Australia.
Position:
We are seeking an experienced and motivated Retail Manager to oversee the daily operations of South Seoul, ensuring smooth service, excellent customer experiences, and consistent business performance. The ideal candidate will have strong leadership skills, operational know-how, and a passion for hospitality.
Key Responsibilities
· Manage daily store operations to ensure South Seoul runs efficiently during peak dining periods, maintaining high standards of food presentation, service quality, and cleanliness.
· Determine product mix and stock levels based on seasonal menu items, customer preferences, and delivery patterns—ensuring our most popular dishes, such as Korean fried chicken and rice bowls, are always available fresh.
· Formulate and implement purchasing and pricing policies that align with South Seoul’s brand promise of premium quality at accessible prices, balancing profitability with customer satisfaction.
· Promote and advertise the restaurant’s offerings through local marketing campaigns, social media engagement, and community partnerships to strengthen South Seoul’s visibility and attract repeat customers.
· Oversee customer interactions and service delivery, ensuring that every meal reflects South Seoul’s friendly, welcoming, and authentic Korean dining culture.
· Maintain accurate records of stock, sales, and financial transactions to support data-driven decision-making and cost management.
· Prepare and monitor budgets, identifying opportunities to improve performance while managing food and labour costs efficiently.
· Recruit, train, and develop team members who embody South Seoul’s values of teamwork, respect, and enthusiasm for great food.
· Ensure compliance with food safety, hygiene, and workplace health standards, upholding South Seoul’s reputation for cleanliness and consistency.
Qualifications
· Tertiary qualification in Retail Management, Business Administration, or Hospitality Management (preferred but not required)
Skills & Requirements
· Minimum of 1 year experience in a supervisory or management role within the food or retail industry.
· Proven success in team leadership, operations, and customer service excellence.
· Strong leadership and communication skills with the ability to motivate and manage a diverse team.
· Sound knowledge of inventory control, budgeting, and sales analysis.
· Passion for Korean cuisine and the hospitality industry.
· Familiarity with WHS and food safety compliance standards.
