Published 2026-04-01
Insight Accounting Pty Ltd is seeking the services of a Full Time Receptionist/Office Administrator at our Pakenham office who is able to perform a wide range of administrative and office support activities. This is a front of office position as our first point of contact, so your customer service skills partnered with your phone etiquette will need to be exceptional.
It is expected that the successful candidate will be professionally presented, highly organised, friendly and have excellent communication skills.
We are a public practice accountancy firm, currently located in three offices in Beaconsfield, Cranbourne & Pakenham in the southeast suburbs of Melbourne.
The individual must be organised, show initiative and have a strong attention to detail alongside the ability to work well within a team. During the 2 months of tax time in July to August, there may also be a requirement to work additional hours during the week and Saturdays.
Main tasks and responsibilities:
Customer service
Answer, screen & direct telephone calls and relay messages
Welcoming and dealing with clients and queries
General office duties
Schedule & maintain appointment diaries
Cash handling and banking
Computers in general
Scanning & electronic filing of digital documents
Emails
The successful applicant will have:
Excellent English verbal and written communication skills
Friendly attitude and personality
Time management skills
Willingness to learn
Work well under pressure
Team player
Exceptional telephone and front of house manner
Computer literate (Xero would be a bonus)
Attention to detail
If this sounds like an opportunity you are excited about, and you believe you possess the skills and experience to be part of our team, please click the 'Apply for this job' button and submit your resume and personalised cover letter via the SEEK application process .
Applications close: COB Thursday 23rd April 2026.
Only short-listed candidates will be contacted for interviews.
Further information about Insight Accounting is located at:
All applications will be treated in the strictest confidence.
