ABOUT GLOBAL PAYMENTSWhether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year. Through local expertise and global scale, at Global Payments we deliver market‑leading technology solutions through five regional sub‑brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants. We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity. Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi‑year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity. Sentral is a trusted cloud‑based platform supporting over 3000 schools across Australia with student administration, data management and parent engagement. By reducing administrative workload, Sentral empowers teachers, administrators and school leaders to focus on improving student outcomes. About The Role The Project Manager leads the end‑to‑end delivery of major projects, ensuring they are completed on time, on budget, and to a high standard. A core focus of the role is establishing and managing a centralised Project Management Office (PMO) to define governance, standardise reporting, and optimise resource allocation. You will also lead Change Management activities for major initiatives, driving effective communication, stakeholder engagement, and organisational adoption to maximise business value. Your responsibilities will include: Managing implementations for key customer accounts and driving successful adoption of products and services. Coordinating stakeholders across the business to deliver onboarding and project outcomes with clearly defined responsibilities and timelines. Running workshops to gather requirements, clarify goals, and build alignment around deliverables. Creating structured project documentation and reporting on progress, risks, performance metrics, and milestones. Working closely with Transformation, Product, Technology, QA, and Development teams to ensure end‑to‑end delivery is smooth and scalable. Overseeing project budgets, resource allocation, governance frameworks, and adherence to delivery standards. Driving continuous improvement by capturing lessons learned and enhancing processes across CRM, data integrity, integrations, and onboarding. Ensuring alignment of deliverables with the Software Testing Life Cycle (STLC) through effective planning, execution, and tracking of test activities. SALARYThe salary range for this position is 130,000 to 140,000 AUD + superannuation. About You We’re looking for a teammate who will stand by our values: Passion; Care; Accountability; Excellence; and Ingenuity and bring them to life. A brand ambassador who collaborates, partners and stands with us.5+ years in project/program management. Strong communication and stakeholder management skills. Proven ability to deliver projects in cross‑functional environments. Excellent organisation, time management, and attention to detail. Experience in K–12 or higher education (highly desirable). Strong analytical, problem‑solving, and relationship‑building capability. Intermediate skills in Word, Excel, and Power Point. A proactive approach to identifying improvements and implementing scalable solutions. Our Benefits Join a leading global technology brand that offers benefits you’ll actually value, including: Flexible work arrangements that support your unique needs.18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave. Women in Digital membership, granting you access to a host of member industry events and resources. Additional birthday, community giving, wellness and study leave. Our free and confidential Employee Assistance Program counselling service and wellbeing resources. A jam‑packed calendar of cultural celebrations and social activities. Global career and professional development opportunities. Salary sacrifice and an Employee Stock Purchase Plan. READY TO APPLY?Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.
