Program Coordinator - Homelessness & Housing Sector
$101k + Vehicle + On-Call Allowances | Full-Time | Cairns Region
Are you ready to lead with purpose and drive real outcomes for people experiencing homelessness? We're seeking a dynamic and compassionate Program Coordinator to join our team in the Cairns region. This full-time leadership opportunity offers you the chance to shape service delivery, champion recovery-oriented practice, and guide a dedicated team supporting vulnerable adults.
The Role:
As Program Coordinator, you will provide operational oversight and strategic direction for a residential program focused on housing stability and wellbeing. You'll work closely with frontline staff, community stakeholders, and executive leadership to deliver services that are ethical, culturally safe, and outcome-driven.
Key responsibilities include:
Lead day-to-day program operations, ensuring quality service delivery and positive client outcomesOversee financial, staffing, and resource planning for efficient and sustainable service deliveryImplement and evaluate care strategies that support housing, health, and community reintegrationEnsure compliance with all reporting, contractual, and legislative requirementsMentor, coach, and develop staff through proactive leadership and succession planningFoster a positive workplace culture that prioritises safety, collaboration, and continuous improvementParticipate in the on-call roster and contribute to broader organisational initiatives
About You:
You're a confident, values-driven leader with a passion for social justice. You bring the experience, empathy, and accountability needed to lead teams and create lasting change in the lives of vulnerable people.
You will have:Demonstrated experience coordinating programs in homelessness, housing, mental health, or related sectorsProven ability to lead, supervise, and develop staff, with strong HR and team-building skillsSolid financial management skills, including budget oversight and resource allocationUnderstanding of legislation, risk, and compliance in supported accommodation settingsHigh-level communication and stakeholder engagement skillsCommitment to trauma-informed, recovery-oriented, and culturally responsive practice
Mandatory Requirements:Relevant tertiary qualification in Social Work, Community Services, AOD or similarCurrent Australian Driver's LicenceFirst Aid and CPR certification (or willingness to obtain)NDIS Worker Screening ClearanceWorking with Children CheckParticipation in on-call duties as required
Contact Melissa. Jacquier@twrecruitment.com.au for further information.
