Digital Ad Operations Lead
You will be responsible for leading fellow Ad Ops team members through successful campaign and creative delivery. Meanwhile, also having the opportunity to work on cross-team projects, where you will drive new initiatives for the business - platform improvements, tech updates and new product launches.
- Lead and nurture a small team of Digital Ad Operations team members, supporting through training and guidance to work independently and manage day-to-day activities
- Oversee campaign execution and delivery to ensure successful campaign KPIs are achieved for your Sales stakeholders, across both direct and programmatic buy types
- Provide operational insights and Sales support during briefing stages and throughout life of campaign, driving suitable campaign executions for the client's campaign objectives
- Representing Foxtel Media as the operations and solutions go-to for any Sales and client queries, including occasional client facing engagements
- Escalate and troubleshoot delivery concerns or platform issues with relevant stakeholders, including Sales, Ad Ops, Programmatic, Inventory, Product, media agencies, clients etc.
- Provide campaign related analysis and platform or operational updates, including end of campaign insights, Sales or agency trading trends, platform and product developments etc.
- Lead tentpole or code planning within your focus area, including pre-sale packaging, ensuring operational elements are available and in place, cross team campaign execution alignment and implementation, tentpole delivery monitoring and success.
- Support the Digital Ad Ops management to drive team projects and business initiatives (platform improvements, tech updates, new products etc.) and vendor management
Skills and Experiences We're Looking For
- 3+ years of working experience in the digital ad operations industry
- Experience with leading and nurturing team members
- Strong communication skills with managing stakeholders and resolving escalations
- Strong preference of experience around following digital ad formats: display, rich media, web video and streaming video
- Comfort with managing and troubleshooting digital creatives including 3 rd party tags, pixels etc.
- Experience with programmatic digital trading and campaign management
- Ability to work under pressure, exceptional organisation skills and multi-tasking
- Salesforce, Cloudsense and/or similar CRM/booking systems
- Google Ad Manager, Ad X, Magnite CTV, Xandr and/or similar digital ad servers and SSPs