A leading Managed Service Provider located in Sydney is seeking a Level 2 IT Support Engineer to join their team. The ideal candidate will have a minimum of 3 years in the IT industry, with at least 2 years within an MSP. Key responsibilities include triaging and resolving tickets within the M365 ecosystem and providing remote desktop support. Certifications in Azure and Microsoft are required. Competitive salary package up to $80k plus superannuation is offered.