As a Business Analysis Manager in the Fund Services team, you will be responsible for engaging and working with project stakeholders to facilitate both client facing and internal workshops to understand and define as-is and to-be end to end operational business process flows across multiple client change projects. Job responsibilities Defining end to end business operating models, conducting gap analysis and partnering with stakeholders to deliver risk adverse business solutions Leading client due-diligence workshops Liaising with internal teams and clients to define and monitor service delivery objectives and deadlines Determining infrastructure recommendations based on business requirements for new and existing operations initiatives Ensuring all changes to products, best practice and operating models are clearly understood by all stakeholders and implemented in a controlled manner Ensuring solutions are in alignment with dependent processes and applications Delivering business readiness sign off for assigned projects prior to implementation Business Readiness Governance, ensuring change is completed successfully across operations Review of BI procedures, identifying and implementing efficiencies and improved controls allowing team to engage with the business and deliver projects utilising best practice Required qualifications, capabilities and skills Proven business analysis skills with detailed knowledge across a financial operational environment Effective understanding of mutual fund accounting operations and associated assets, including experience in NAV calculations, unit pricing and financial reporting processes as opposed to Technology analysis A business analysis accredited qualification i.e. ISEB (or studying towards completion) A Project management accredited qualification is desirable i.e. PRINCE2 (or studying towards completion) A Process review/improvement accredited qualification is desirable i.e. Six Sigma (or studying towards completion) At least 10 years global financial industry experience within top tier investment management or financial services firm Ability to identify and analyse problems and propose effective corrective solutions to meet term business, financial and/or system requirements Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations Ability to handle multiple in-flight projects and deliver within given timeframes Excellent stakeholder and client relationship management skills Ability to travel domestically (up to 20%)