Published 2026-04-01
Family Tuggerah is a family orientated General Practice situated in Westfield Tuggerah. We are currently seeking an experienced medical receptionist on a casual basis to work two days a week (currently Thursday & Friday but may change), with flexibility to cover additional days at short notice as needed for staff on sick leave or holidays on an ongoing basis.
Experience with Best Practice Medical Software is preferred along with the ability to work independently with minimal supervision. Your duties will include but are not limited to the following:
Opening and closing the Practice
Scheduling appointments for new and existing patients.
Attending to patients face to face, over the telephone and by emails.
Responding to all correspondence through faxes, emails and by phone. What we are looking for:
Thorough understanding of the Medicare Benefits schedule
Experience in medical billings: Accounts/ Invoices/ Workers Compensation.
Making Patient claims to Medicare
Medicare easy claims and batch resubmissions and reconciliations
Close of day procedures including reconciliation of daily takings and practice banking
Previous medical center experience and a working knowledge of Best Practice software is a must, with working knowledge of Excel and word.
Strong attention to detail and accuracy is necessary.
Excellent verbal and written communication skills with a professional phone manner.
Applications to be considered should address the key criteria of the job and be addressed to:
Karen Letham
Practice Manager
