Online Personalisation Manager

Last update 2024-04-16
Expires 2024-05-16
ID #2101203467
Online Personalisation Manager
Australia, Victoria, Melbourne,
Modified April 4, 2024


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Work Type All Category All City All   Send me alerts every Send me alerts every Online Personalisation Manager Date: 7 Mar 2024 Location: Mulgrave, AU Company: kmartaustr Brighter Futures Start here As Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years.

At our stores, distribution centres, and offices in Australia and New Zealand.

All around the globe.

Our diverse and inclusive 47,000 strong team come together for a common cause.

Giving families easy access to our on-trend products and incredibly low prices – it's the heart of everything we do. As a leader in the retail market, we're optimistic about our future and yours.

We're relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you'll be proud of.

We celebrate your uniqueness and individuality.

Because at Kmart it's not just what you do, it's who you are that makes every day living brighter.  Join the team We have a magnificent opportunity for a talented Online Personalisation Manager to join our high performing and collaborative team on a fixed term 12-month basis.

  Reporting to the Head of Online Trade, the Online Personalisation Manager is responsible for applying existing personalisation capabilities into the online channel to drive continuous improvement, delivering improvements in sales and customer engagement.

 This is a fantastic opportunity for an enthusiastic individual to make a significant impact on our brand's visibility and growth. What you'll be doing: Driving business transformation by working closely with stakeholders to embed personalisation capability into Online operations.

Developing ways of working that use data and insights to identify new and innovative ways of applying existing capabilities to continuously improve customer experience and spend.

Provide input to decision making on future experimentation effort to develop new personalisation capabilities. To be successful in this team you will have:  Degree in Marketing, Media, Communications or related discipline Articulate with the ability to engage and influence stakeholders at multiple levels.

Strong business acumen, particularly in a sales-focused, customer-oriented or retail environment Strong analytics and strategy development experience in retail, FMCG or major brands Strong planning, organization, project management and time management skills Ability to collaborate and thrive in a fast-paced work environment.

Ability to navigate ambiguity with confidence Benefits we'll offer you: Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.

A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.

A free One Pass membership offering free delivery across Kmart, Target & Catch on eligible products.

Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers!We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.

Free onsite parking when you're required to come into the offer inclusive parental leave and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances.

A dynamic learning and support program.

Opportunity to fast track your career through our Mentor Program as a Mentee or café that serves breakfast, lunch and includes a collaborative space to work in.

Reflection room, space for prayer, meditation, or time for yourself.

Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.

Regular product sample sales with tonnes of discounted items to purchase.

Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

Great career opportunities across the broader Wesfarmers Group. We're here to make everyday living brighter From humble beginnings in Burwood East, Victoria, in 1969, we're now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond.

We're designing and creating the products people reach for every day.   In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best.

From the remote outback to coastal towns and big cities, and everywhere in-between.

We're progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Online personalisation manager

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