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Director Of Facility Operations (victoria), Kaizen Lab Inc.

Published 2023-01-24
Expires 2023-02-24
ID #1360605688
150 AU$
Director Of Facility Operations (victoria), Kaizen Lab Inc.
Australia, Victoria,
Published January 24, 2023

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Director of facility operations (victoria)
Min. Salary: 125000000


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Description


We innovate | We have tenacity |We Empower | We get things done | We are Unique |We have fun

Who We Are:

Save-On-Foods Memorial Centre (SOFMC) is
Victoria’s premier entertainment facility and the largest arena in British
Columbia outside Vancouver. The state-of-the-art 7,000 seat facility is home to
the Victoria Royals of the Western Hockey League and regularly hosts
large-scale concerts and other special events such as figure skating, curling,
trade shows and conferences. The arena was developed and is operated by GSL
Group, a Vancouver-based development and entertainment company with sports and
entertainment facilities throughout BC and the current owner of Victoria Royals
of the Western Hockey League.

We are looking for a full-time Director of Facility
Operations who will be responsible for the daily activities required to run,
maintain, and service Save On Foods Memorial Centre to function as the premier
sports and entertainment venue in Victoria BC.

Responsibilities:


Oversee
overall daily operations of the facility


Direct
and manage facility and
event conversions for sporting games/tournaments, concerts,
conferences, and other special events as required to ensure event setups
are safe, correct, and completed on-time and within budget


Manage
facility operations & maintenance budget, providing regular reporting,
backup, projections, and event specific reconciliations as required


Directs,
supervises, and schedules all aspects of facility operations including
operations staff, engineering; building and grounds; technical services;
including accessibility compliance; public safety; security; custodial
services, parking departments, etc.


Responsible
for interviewing, hiring, training, motivating, and managing the
operations & conversion team members


Oversee
maintenance and preventative maintenance of all venue systems including
but not limited to mechanical, plumbing, electrical, ice plant,
structural, HVAC, etc.


Establish
and maintain a working standard operating procedure for staff and all
aspects of the building operations


Order
supplies and materials for operations departments within budget
guidelines, receive, inventory, and maintain supplies


Investigate,
analyze, and resolve operational problems, complaints, and emergency
repairs in a timely and efficient manner


Oversee
facility operations staff scheduling & hours tracking to maintain a
lean and efficient operation


Ensure
a safe working environment for all employees, including the development of
a comprehensive workplace safety program, following all Technical Safety
BC & Worksafe BC safety regulations


Establish
and maintain high standards of customer service for staff, customers, and
vendors


Identify
and maximize revenue drivers while optimizing the overall guest and client
experience


Establish
and manage venue sustainability program


Manage
community relationships with the City of Victoria, Victoria PD, Interior
Health, Technical Safety BC, and Worksafe BC


Day
to day management & procurement, including RFQ preparation with a
three-quote process, of all facility operations vendors/subcontractors
including but not limited to HVAC, plumbing, electrical, cleaning,
security, waste/recycling, etc.


Coordinate
the operations activities with other building departments and show-related
contractors to assure facility readiness and smooth operation of events


Set,
implement, and update facility rules, regulation policies and procedures


Anticipate
problems and find appropriate and cost-effective solutions. Investigate,
analyze, and resolve operational problems and complaints


Conduct
periodic staff meetings to discuss procedures, problems, and policy
changes


Provide
clear, concise, and timely communication of directives to other
departments


Maintain
all safety records and ensure all personnel working in the venue wear
appropriate safety gear and follow provincial legislations


Schedule
any provincial/local certifications or permits required including but not
limited to elevators, escalators, refrigeration plants, back flow
preventers, host inspections, lifeline inspections, fire suppression
equipment, etc.


Ensure
the venue and anyone operating within it always meet building and fire
code protocols per provincial legislation
Act as a primary contact for the venue to
support relationships with various organizations that utilize the facility
On
site for ticketed events at the facility, with pre-approved exceptions,
serving as Manager on Duty for all WHL games and some special events
(special events MOD responsibilities to be split with Director of
Production determined in coordination with executive team)


Other
duties and responsibilities as reasonably assigned by executive team


Ideal Candidate:


Bachelors
degree in business administration, facility management or related sports
& entertainment field preferred


Minimum
of eight (8) years experience in facility operations supervision or with
comparable increasing responsibility in an arena or stadium facility


Knowledge
of facility operations budget preparation and control


Experience
in arena or stadium event production, setup, and conversions; to include
but not limited to hockey, concerts, family shows, sporting tournaments,
conferences, etc.


Demonstrated
knowledge of supervisory skills and principles, with experience in work
crew supervision, including unions,and working on a varied work
schedule in facility operations


Knowledge
of Technical Safety BC and Worksafe BC or OSHA current policies and
procedures


Knowledge
of Fire Alarm / Fire Protection systems


Possess
valid driver’s license or have the ability to acquire


Possess
Power Engineer with RO certification


Proficiency with MS Word, Excel,
PowerPoint, google suite, and other applications. Familiarity with MS
Teams and Asana project management software preferred


Solutions-oriented
with the ability to anticipate problems and implement immediate corrective
action


Strong
interpersonal skills, including excellent verbal and written communication
skills


Must be
comfortable multi-tasking and working in a fast-paced environment


Highly
organized with excellent project management skills and the ability to meet
tight deadlines and work effectively in a high-pressure environment
Ability to work flexible and extended hours, including nights, weekends,
and holidays, in addition to normal business hours
Compensation: Aligned with industry standards, to be negotiated based on experience



Job Location: Victoria, BC
Save-On-Foods
Memorial Centre is proud to be an equal opportunity employer. We value
diversity and are dedicated to providing a work environment that is free from
harassment and discrimination. All employment decisions are made based on
qualifications, job requirements and business needs. We are passionate about
being known for an inclusive culture where talented people of all backgrounds
want to work.

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    150 AU$ / Monthly

    Employer's info

    Registered on October 7, 2017

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