Manager Customer Relationships - Network 3, NSW • Kemps Creek, NSW, AU
About Us
Motion Fluid Power Solutions is a trusted leader in providing hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We service a diverse range of industries, including mining, waste management, transport, oil & gas, manufacturing, construction, and agriculture.
We specialize in delivering high-quality fluid power products and customized solutions that help our customers enhance efficiency and reliability in their operations.
Role Overview
We are seeking a dynamic and experienced Manager Customer Relationships to lead and inspire our team of Customer Relationship Managers within Network 3 - NSW.
This role is pivotal in driving sales growth by enhancing customer retention and expanding our share of wallet within the NSW assigned region. You will implement customer-centric sales strategies, coach your team to build lasting relationships, and ensure the achievement of regional revenue targets.
Key Responsibilities
Lead, develop, and motivate a high-performing sales team focused on customer relationship management within NSW
Coach and mentor team members to deepen customer engagement and improve sales capabilities
Analyse sales data and metrics to inform strategic decisions and improve outcomes
Collaborate cross-functionally to streamline sales operations and enhance customer experience
Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet
Monitor sales pipelines, identify risks, and implement mitigation strategies
Desired Qualifications and Skills
Experience in industrial, engineering, or MRO sectors is beneficial
Proven leadership skills with the ability to nurture talent while maintaining high performance standards
Strong capability in using sales metrics and KPIs to drive team performance
Proficient in sales pipeline management, financial reporting, budgeting, and forecasting
Excellent communication, coaching, and interpersonal skills
Ability to collaborate effectively
Strong problem-solving and decision-making abilities
Comfortable with technology adoption including CRM systems and reporting tools like Power BI
Willingness to travel regularly within the assigned geographic area
What we offer
Group discounts from a range of automotive & industrial suppliers e.g. Repco
Opportunity to collaborate with Global network as Motion is part of the Genuine Parts Company (GPC) Group
Ongoing training and career development; we genuinely care about supporting you to reach your full potential
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program, and access to mental health and well‑being support initiatives
Supplied uniform of choice to foster a strong sense of team spirit and belonging
Incentive scheme to celebrate and reward our success
One paid Volunteer Leave Day each calendar year, allowing you to give back to the community with our full support
Parental Leave Top-Up Allowance to provide extra financial support when welcoming new family members
Equal Opportunity Employer
MOTION is an equal opportunity employer.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Eligibility
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.
