Senior Customer Relations Officer, Adelaide, Government Of South Australia

Published 2022-09-30
Expires 2022-10-30
ID #1193090555
80 AU$
Senior Customer Relations Officer, Adelaide, Government Of South Australia
Australia, South Australia, Adelaide,
Published September 30, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Senior customer relations officer
Min. Salary: 60.000

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Attorney-General's Department
Job reference: 503699
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

Classification: ASO3
Salary Range: $65,606 - $69,919
Duration: Up to 2 years
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30pm, Monday 10th October2022

About theOpportunity

The primary purpose of the Senior Customer Relations Officer isto assist in the resolution of simple disputes and provide a casemanagement service from lodgement to closure of an application. Therole will also provide prompt front-end services and accurateinformation to the public via telephone, electronic channels andface-to-face in the South Australian Employment Tribunal(SAET).

About theBusiness

The South Australian Employment Tribunal (SAET) is establishedunder the South Australian Employment Tribunal Act 2014 (the Act)to deal with employment related matters. SAET is SouthAustralia’s forum for resolving workplace-related disputesand issues including:
Resolving work related injury disputes (Return toWork)
Resolving employment and industrial disputes
Hearing work, health and safety-related prosecutions
Regulating industrial awards, agreements and registers
For more information about the Attorney-General’sDepartment and also SAET, please visit https://www.agd.sa.gov.au/ andhttps://www.saet.sa.gov.au/.

Special Conditions forEmployment

Employment is dependent upon a National Police Certificateclearance that the AGD finds satisfactory. Successful applicantswill be provided further information if an interview is requested.Forms are not to be lodged directly with SA Police (SAPOL) underany circumstances and any fees incurred by applicants in doing sowill not be recoverable from the AGD.
Some out of hours work may be required.
The South Australian public sector promotes diversity andflexible ways of working, including part-time. Applicants areencouraged to discuss the flexible working arrangements forthis role.

You will be prompted to attach your Curriculum Vitae (CV) andCover Letter (2 pages) after you have answered the questions viathe link below. For more information please download the JobApplication Pack and Job and Person Specifications.

For further information about this exciting opportunity that isnot covered by this website please contact Sharon Henderson, TeamLeader Registry, SAET on 8207 2420 or [email protected]

Click Apply and followthe prompts to submit your application.

The Attorney-General’sDepartment values workplace diversity and is committed to providinga supportive, inclusive and respectful work environment.

Aboriginal and Torres StraitIslander People and people with disability are strongly encouragedto apply.

The South Australian public sectorsupports flexible ways of working including part-time workingarrangements wherever reasonably possible. The sector is diverseand desires to increase in diversity and to create opportunitiesfor more South Australians.

We are committed to makingreasonable adjustments to provide a positive, barrier-freerecruitment process and supportive workplace. If you have anysupport or access requirements, we encourage you to advise us atthe time of application via the contact above or our websitehttps://www.agd.sa.gov.au/.

Applications close: 10/10/2022 11:30 PM
- ASO3 Senior Customer Relations Officer - Job and Person Specification.pdf
- Job Application Pack - Career Portal.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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    80 AU$ / Monthly

    Employer's info

    Registered on October 7, 2017


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    Law is a system of rules that are created and enforced through social or governmental institutions to regulate behavior. Law as a system helps regulate and ensure that a community show respect, and equality amongst themselves. State-enforced laws can be made by a collective legislature or by a single legislator, resulting in statutes, by the executive through decrees and regulations, or established by judges through precedent, normally in common law jurisdictions. Private individuals can create legally binding contracts, including arbitration agreements that may elect to accept alternative arbitration to the normal court process. The formation of laws themselves may be influenced by a constitution, written or tacit, and the rights encoded therein. The law shapes politics, economics, history and society in various ways and serves as a mediator of relations between people.

    Adelaide ( (listen) AD-il-ayd) is the capital city of South Australia, the state's largest city and the fifth-most populous city of Australia. "Adelaide" may refer to either Greater Adelaide (including the Adelaide Hills) or the Adelaide city centre. The demonym Adelaidean is used to denote the city and the residents of Adelaide. Adelaide city centre was originally inhabited by a group of Kaurna people and known as Tarndanyangga ("place of the red kangaroo") – now the dual name of Victoria Square in the middle of the city – or Tarndanya. Adelaide is situated on the Adelaide Plains north of the Fleurieu Peninsula, between the Gulf St Vincent in the west and the Mount Lofty Ranges in the east. Its metropolitan area extends 20 km (12 mi) from the coast to the foothills of the Mount Lofty Ranges, and stretches 96 km (60 mi) from Gawler in the north to Sellicks Beach in the south. Named in honour of Queen Adelaide, the city was founded in 1836 as the planned capital for the only freely-settled British province in Australia. Colonel William Light, one of Adelaide's founding fathers, designed the city centre and chose its location close to the River Torrens. Light's design, now listed as national heritage, set out the city centre in a grid layout known as "Light's Vision", interspaced by wide boulevards and large public squares, and entirely surrounded by parklands. Early colonial Adelaide was shaped by the diversity and wealth of its free settlers, in contrast to the convict history of other Australian cities. Until the post-war era, it was Australia's third most populated city. It has been noted for its leading examples of religious freedom and progressive political reforms, and became known as the "City of Churches" due to its diversity of faiths. Today, Adelaide is known by its many festivals and sporting events, its food and wine, its coastline and hills, and its large defence and manufacturing sectors. Adelaide's quality of life has ranked consistently highly in various measures through the 21st century, at one stage being named Australia's most liveable city.As South Australia's government and commercial centre, Adelaide is the site of many governmental and financial institutions. Most of these are concentrated in the city centre along the cultural boulevards of North Terrace and King William Street.

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