Overview
We are seeking a talented individual to join our Corporate & Commercial team at Marsh in Tasmania. This role will be based in the Hobart office. This is a hybrid role that has a requirement of working at least three days a week in the office.
As Senior Account Executive you will implement Client First Principles across your portfolio of accounts within our Corporate practice, ensuring high quality customer service is always provided. In addition to the end-to-end management for a portfolio of clients, you will work as a team with other brokers across Tasmania and support junior colleagues where needed.
Responsibilities
Consistently achieve agreed service standards.
Foster effective long-term relationships with key client decision makers and monitor changes to preserve these relationships.
Take a proactive approach to account management and service delivery, ensuring client needs are identified and met.
Implement successful account retention and defence strategies.
Maintain awareness of large and complicated claim-related matters, assisting claims colleagues in negotiating equitable settlements.
Possess a thorough understanding of major classes of General insurance and stay updated on technical and product developments.
Have a comprehensive knowledge of relevant legislation, including the Insurance (Agents & Brokers) Act and Insurance Contracts Act.
What you need to have
Proven insurance experience managing corporate client accounts.
Tier 1 FSRA qualification.
Strong negotiation and problem-solving skills.
Excellent communication skills.
A motivation for client service and solutions.
What makes you stand out
Strong knowledge of account management and the insurance industry.
Dedication to high-level client service.
Ability to thrive in a fast-paced environment.
Why join our team
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Additional information
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About Marsh
Marsh, a business of Marsh Mc Lennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh Mc Lennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh Mc Lennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on Linked In and X.
Marsh Mc Lennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh Mc Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh Mc Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. #J-18808-Ljbffr
