Technical Business AnalystSydney, AustraliaFull-time | OFX | Australian Resources & Investment Posted 2d ago viewed Technical Business AnalystSydney, AustraliaFull-time OFX Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Pay information not disclosed by advertiser Key points we found Experience in applying analytical solutions to improve effectiveness through technology solutions Strong communication and time-management skills to facilitate meetings and align stakeholders Ability to gather information, evaluate output requirements, and identify problems within the business to determine how technology solutions can meet business needs Company Description G’Day. Nice to meet you. We’re OFX, a global provider of online, international payment services for our personal, business and partner customers. Founded 20 years ago and headquartered in Sydney, OFX has grown to become a truly global company. We’re now trusted by customers all around the world and have grown to over 350 employees with offices in Sydney, London, San Francisco, Toronto, Auckland, Singapore and Hong Kong. We are a publicly-listed company, listed on the Australian Stock Exchange (ASX: ‘OFX’). Job Description Purpose of your role The Business Analyst position is a key role that is responsible for applying analytical solutions to problems and existing processes with the aim to increase effectiveness through technology solutions. This role plays an integral part in bridging the gap between Technology, Product and the Business using data analytics to assess processes and determine requirements that will allow Technology delivery teams to effectively meet business needs. An ability to produce documentation (in a timely manner) that supports either product or project teams to achieve outcomes, using different delivery methodologies is an important part of the role, so a blend of experience is important particularly in terms of agile delivery. The initial focus will be working on an onboarding project, which will involve migration of corporate customers to a new compliance workflow system, and onboarding journey optimization. This work will include integration with various other systems including, customer due diligence workflow systems, CRM system, and other backend systems. You will be providing business expertise and practical solution delivery experience to ensure that the team you are working with consistently delivers quality software that meets user product requirements and acceptance criteria. The role will support dependency management and help to remove impediments that are preventing the team from accomplishing its goals. This role is within a fast-moving team and will involve working with some ambiguity to achieve objectives, so you must be comfortable with that. As such you will be expected to take initiative and display strong communication and time-management skills to facilitate meetings that ensure teams and stakeholders are aligned on the outcomes. What you do Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Conduct gap analysis on APIs from old platforms to understand what can be exposed Work closely with UX team to define new UI providing a multi-layered single platform with a single entry to different business products Identify problems within the business, including using data modelling techniques, constructing workflow diagrams, studying system capabilities, writing specifications Communicate with people at all levels of the organisation to determine how technology solutions can meet business needs Oversee the implementation of new technology and systems, including enhancements and support conducting of UAT to ensure what has been developed is in line with business requirements Evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true business needs Produce detailed functional/non functional requirements that could include user stories, wireframes, visualized workflows, business rules, data dictionary, models that could include sequence diagrams and process maps Document Swagger definitions and API specifications Maintain consistent and constant communication with stakeholders, in alignment with the PM or PO Work closely with the development team to ensure the right changes are delivered within the agreed timeframe Qualifications Relevant Business Analysis or IT degree Knowledge, skills, experience Minimum of 6 years’ experience in a Business Analysis role Experience in Financial or payment services company preferred Experience working on customer Onboarding journeys and Customer Due Diligence systems preferred Solid knowledge of modelling frameworks and methodologies such BPMN and UML (Sequence Diagrams, Use Case modelling and Activity diagrams) Extensive Process Mapping experience essential Knowledge of Lean/Six Sigma principles ideal Basic SQL knowledge or ability to write SQL queries and perform data analysis and data mapping between different systems Experience wireframing and creating mock-up screens, using wireframing tools and working closely with UX/UI designers Basic understanding of REST APIs and Microservices Basic knowledge of API testing tools such as Postman Ability to write user stories, perform backlog grooming and create artifacts to support technical teams Experience working in digital area & in client/consumer facing products and projects Solid stakeholder management experience Commercial awareness Communication and interpersonal skills, including excellent written and verbal communication Problem-solving and analytical skills An interest in, and understanding of, project delivery techniques (Agile, project management etc) and computing systems Being detail-oriented and capable of delivering a high level of accuracy Proven ability to drive technology teams to deliver results Extremely well organised with strong time-management skills Work well under pressure Demonstrated experience working on Scrum squads and/or Kanban based products Ability to work independently and within a team Ability to think on your feet and learn quickly Knowledge of and significant experience working with Jira and Confluence is required Collaborative style A good sense of humour Additional Information What it's like working at OFX We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction. We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges. Global markets move fast and so do we. We work across borders and time zones, which helps make the world feel a little smaller. From San Francisco, Toronto to London, Dublin, Sydney, Auckland, Hong Kong & Singapore, there’s always a colleague to help. We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards. Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual Make a Difference (Volunteer) Day, that OFXers can use together or individually. We have a strong and diverse workforce and we're committed to further developing this workplace culture to create an environment of trust, mutual respect and teamwork. We're proud of the breadth of cultural diversity represented by our employees and we aim to celebrate this each year by engaging in employee activities across our offices. Always keep learning. Drive your own learning with LinkedIn learning, which all OFXers have access to. We offer a variety of other learning programs and encourage cross functional and soft skill learning. We take pride in having a work/life balance and flexibility; we encourage employees to work productively and efficiently. Our OFXers enjoy Birthday leave to celebrate their birthday however they choose. Our Good Vibes employee-led committees organise events to keep our employees engaged inside and outside the office. Whether it’s participating in our team social events, end of year celebrations (currently being hosted virtually). Our team wants you to feel welcome. At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success. We encourage you to apply if this role aligns with your career aspirations. Job Location I'm interestedI'm interested Privacy PolicyCookies Settings Skills AGILE DELIVERY API BUSINESS ANALYSIS BUSINESS REQUIREMENTS CRM DATA ANALYTICS DATA MAPPING EXCELLENT WRITING EXCHANGE FRAMEWORKS GAP ANALYSIS JIRA MARKETING ANALYSIS MOCK-UP OFX OOAD OPTIMIZATION PROJECT MANAGEMENT REST SQL SQL QUERIES TIME MANAGEMENT UAT UML USE CASE USER INTERFACE USER STORIES UX WIREFRAME WIREFRAMING WORKFLOW WRITING SPECIFICATIONS WRITTEN AND VERBAL Perks & benefits Work - life balance More details Date posted 23 Aug 2023 Category Information Technology Occupation Business/Systems Analysts Contract type Permanent Work type Full time Job mode Standard business hours Work Authorisation Australian citizen / Permanent resident OFX 26 Job vacancies Pay insights Market average based on all Business/Systems Analysts (IT) jobs in Sydney NSW Similar jobs pay $100k Market average $160k $160k Market average $42k $305k Actual pay is not disclosed by the employer Be interview-ready with a resume that tells your story For Only $149 Or 3 monthly payments of $59 Get a professional resume You may also be interested in these jobs N Lead Business Analyst MessagePoint, Customer Experience Lifecycle Management Nexright Pty Ltd Sydney NSW 2000 Permanent Full time Base pay $160k - $200k Posted 10d ago Match score Telco Business Analyst FinXL Sydney NSW 2000 Contract Full time Similar jobs pay $120k - $136k Expiring in 0d Match score ServiceNow Analyst COGNIZANT Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Posted 1d ago Match score Digital & Reporting Analyst (Google Analytics) The Iconic Sydney NSW 2000 Permanent Full time Similar jobs pay $90k - $100k Posted 37d ago Match score Business Analyst Westpac Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Expiring in 4d Match score Business Analyst CLMHybrid TPG Telecom Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Posted 8d ago Match score Solutions Business AnalystFull-time Toll Group Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Posted 36d ago Match score L Calypso Pricing and Risk Analyst LUXOFT Sydney NSW 2000 Permanent Full time Similar jobs pay $99k - $100k Posted 7d ago Match score L Calypso Business Analyst LUXOFT Sydney NSW 2000 Permanent Full time Similar jobs pay $100k - $101k Posted 14d ago Match score Technical Business Analyst - Oracle HCM Westpac Sydney NSW 2000 Permanent Full time Similar jobs pay $100k - $101k Posted 16d ago Match score HR Systems Analyst - Workday Thales Sydney NSW 2000 Permanent Full time Similar jobs pay $90k - $100k Posted 21d ago Match score F Technical Business Analyst Future You Sydney NSW 2000 Permanent Full time Similar jobs pay $100k - $112k Posted 29d ago Match score S Associate Systems Analyst Sg Fleet Australia Pty Ltd Sydney NSW 2000 Permanent Full time Similar jobs pay $90k - $100k Posted 10d ago Match score S Systems Analyst Sg Fleet Australia Pty Ltd Sydney NSW 2000 Permanent Full time Similar jobs pay $90k - $100k Posted 21d ago Match score S Technical Business Analyst - Tech Compliance Susquehanna Pacific Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Posted 11d ago Match score Data Analyst SustainAbility Sydney NSW 2000 Permanent Full time Similar jobs pay $100k Posted 28d ago Match score Business Analyst SustainAbility Sydney NSW 2000 Permanent Full time Similar jobs pay $100k - $101k Posted 8d ago Match score Senior Business Systems Analyst - IT & Customer Systems (Open to remote across ANZ) Canva Sydney NSW 2000 Permanent Full time Similar jobs pay $100k - $101k Posted 10d ago Match score Senior Systems Integration Engineer - Workday/HRIS (Open to remote across ANZ) Canva Sydney NSW 2000 Permanent Full time Similar jobs pay $160k - $175k Posted 10d ago Match score Systems Integration Engineer - Workday/HRIS (Open to remote across ANZ) Canva Sydney NSW 2000 Permanent Full time Similar jobs pay $140k - $164k Posted 10d ago Match score