Bowral, Southern Highlands & Tablelands NSWMilton Park Country House Hotel and Spa located in the Southern Highlands is seeking an experienced General Manager. As our new General Manager, you will be well versed in all aspects of Hotel Operations and will be an integral part of delivering our bespoke and personalised experience to our guests. We are seeking a passionate people person, who has a real eye for detail, can think on their feet to problem solve, and who is not afraid to be hands-on. Pivotal for this role will be an in-depth understanding and extensive experience in food and beverage, ideally with exposure to events operations and management. As a dynamic and strategic leader, you will be commercially savvy to move the business forward now and post renovations. About Milton Park Country House Hotel and Spa…Located less than a two hours’ drive from Sydney, Milton Park Country House Hotel and Spa is a hidden gem, tucked away in a secluded hilltop woodland on the eastern edge of Bowral. This 44-room hotel has an adjoining luxury wellness spa, 2 restaurants, and an events and conference pavilion set within its sprawling 32 acres of lawns and gardens. The role and key duties; Build, lead, inspire and develop an exceptional team of hospitality professionals who will help drive the success of the Hotel; Ensure products and services delivered are consistently of the highest quality and continually improved; Ensure that every guest has an experience that exceeds their expectations and work on introducing innovative tourism opportunities within the Hotel to further drive the guest experience; Manage the financial budgets in respect to incremental revenue targets, labor and operating costs, and monthly forecasts; Grow profit in all areas of the business and across all market segments; Proactively seek ways to engage demand and drive bookings; Champion marketing and brand awareness at a local level by developing and maintaining positive relationships with local neighbors and key stakeholders; Essential criteria required to be considered; Minimum of 3-5 years experience in a General Manager position from within a luxury hotel brand; Strong experience in Food & Beverage, preferably fine dining and multi outlet; A high level of business acumen; Strong understanding of COGS, business expenses and managing P&L's; You must understand how to operate and market your own business and maximise revenue across all departments; Have the passion, energy and enthusiasm along with a proven ability to lead and motivate a dedicated and culturally diverse team; Excellent communication skills, a professional and friendly demeanor; Willingness to tackle every aspect of the business with a hands-on approach and a positive attitude.
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