125 AU$ / Monthly

Fulfilled By Catch (fbc) Program Manager, Catch Group

Fulfilled By Catch (fbc) Program Manager, Catch Group

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Fulfilled by catch (fbc) program manager
  • Min. Salary: 100000000

Location + Location -

  • Country: Australia
  • Region: Victoria

Description + Description -

Who are Catch? Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since!We’re not just one of the country’s top eCommerce players, with a proven track record of growth, an award-winning digital platform and second to none customer experience offering. Behind the scenes, we’re a world-class team of creatives, strategists, developers and innovators, and we’re on the hunt for like-minded people to jump on board.We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new things. All this, for one purpose: to provide our customers with an amazing online shopping experience, every day.And we’re just getting started…Catch is embarking on an exciting journey of growth, as our business grows so does our team. We are now seeking aFulfilled-by-Catch (FBC) Program Managerto join our Catch team based at our HQ in Bentleigh East.Reporting to the Head of Strategic Projects, you will play a vital role in the successful execution of our future Fulfilled by Catch offer. You will work closely with your stakeholders in Catch, group level entities and Sellers, to define the FBC road map across multiple brands, delivering value outcomes at speed and simplifying the ease of transition process for new digital integration capabilities.What you’ll be doing What does a normal day in the life of aFBC Program Managerlook like?Well, no two days are alike at Catch, but you could probably expect your typical day to include some of the following things:Building the Fulfilled by Catch (FBC) capabilities, paving the way for identifying and expanding digital capabilities in Catch and integrating them with Sellers through marketplace.Being accountable for identified capability build including the Seller onboarding implementation program, leading improvements in productivity, driving successful value outcomes to increase capacity to deliver new seamless seller experience.Integrating and supporting change management at the organizational level, building activities and strategies into Seller onboarding project delivery plan, allowing stakeholders to focus on their core deliverablesWorking on business plans/proposals to accelerate initiatives and grow with business and finance partners.Conducting data analysis to identify forward-looking growth opportunities and mitigating identified risks.Defining a robust framework and fee structure for FBC across sellers and enterprise level 3PL.Conducting market analysis to understand competitive price positioning of Selling through FBC.Automating the processes to low touch and track back on milestones, and bridging the process gaps by setting up SOPs / process paths.The skills you'll have Minimum 5 years’ experience working within 3PL / fulfilment and e-commerce environment.Proven track record of managing at a high scale and complex programs, and developing processes and procedures.Proven ability to negotiate, consult and advise with customers and stakeholders; particularly in a retail/ ecommerce environment.Process improvement/Process engineering experience.Contract and Supplier management skills.Strong commercial and financial acumen.Ability to act urgently balanced with attention to detail and appropriate planning & control measures.Demonstrated mindset of continuous improvement and innovative thinking.Flexibility to travel to Fulfilment Centres and Sellers.Project and program management background with experience in change management.Join our team of Catchies There has never been a more exciting time to join the Catch Team!!Our people are at the heart of everything we do and will go above and beyond for our customers “To be the trusted place where Australians start their shopping journey”.Working at Catch, you’ll experience:Flexibility comes in all shapes and sizes at Catch, and as part of our commitment to flexibility, we offer all team members the opportunity to take control over when, where and how work is accomplished depending on your role.To help our team members juggle the demands of work and life, our health and wellbeing program aims to encourage positive morale and help employees reduce stress through the promotion of work/ life balance.To enable our team members to give back to our communities, we offer a day’s paid volunteer leaveMy Catch Perks - up to 5% discount off selected retailers including Kmart, Target, Bunnings and OfficeworksAn organisation that is experiencing incredible growthSupport and collaboration, not just with their immediate team, but with the broader organisation as well!Other unbelievable benefits and perks like free OnePass membership, study support, in house learning and development, parental leave programs, plus loads more... At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.

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