Senior Functional Consultant page is loaded

Senior Functional Consultant

Apply locations AU - Melbourne Sydney, Australia time type Full time posted on Posted Yesterday job requisition id R5513

n Cino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

Who is n Cino? n Cino is the worldwide leader in cloud banking for the financial services industry. Through its Bank Operating System, n Cino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation and speed, n Cino’s technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability and optimise operational transparency. Founded in 2012, n Cino is headquartered in Wilmington, North Carolina in the United States and currently services over 150 financial institutions ranging in size from $200 million to $2 trillion in assets in the United States and Europe.

Why Work for n Cino?

n Cino's mission is to transform financial services through innovation, reputation and speed. n Cino has built a worldwide brand and reputation as one of the fastest growing Fin Tech companies by hiring the right people, exceeding expectations and being dedicated to customer success. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at n Cino. To learn more about n Cino’s award winning culture and why Forbes selected n Cino as one of America's Most Promising Companies, visit our Culture/Careers webpage at:

Position Description

As a Project Manager you will be part of a high-performing professional services team focused on evaluating how the n Cino product can best meet our European clients’ needs and working with the Implementation Consultant to oversee the application of a seven-step implementation process with n Cino bank and credit union customers.

Responsibilities

• Learn the Salesforce platform and n Cino Bank Operating System Application
• Become Salesforce.com certified with at least two different certifications within your first six months
• Work in tandem with your n Cino Implementation Consultant to evaluate the needs, processes, and policies of your client base, configure the n Cino system in the most efficient way possible to meet those needs, and ultimately implement the system within the institution
• Oversee all aspects of the software implementation project
• Manage daily project load amongst three to four concurrent clients and answer all project related questions in a timely manner
• Be able to correctly understand, organise and evaluate the risks and needs of the client to identify large issues, potential obstacles and risks
• Write two customer facing n Cino Knowledge articles per quarter from issues that have arisen and the solutions identified during the implementation process
• Create and manage Project Plans and lead regular Project status meetings for each client
• Demo and train customers on the use of the n Cino software as part of the implementation process
• Assist customers with user acceptance testing of the n Cino Bank Operating System
• Oversee customers when they go-live on the n Cino software and manage the handoff to the n Cino Support and Customer Success Team

Qualifications

Required:

• 4 years of previous financial industry experience; specifically, a commercial or SBA lending background and familiarity of banking language and processes or a combination of experience, education, & superior performance
• Exceptional communication skills and an innovative problem solving personality
• Proven ability to interact and communicate with customers in a professional, positive and constructive way; comfortable with public speaking and leading a meeting
• Ability and motivation to learn quickly and independently
• Strong organisational skills and ability to prioritize daily tasks, projects and workload to deliver according to the project schedule
• Strong analytical mindset; being able to observe a client’s current process and analyze how the n Cino product will benefit them
• Strong leadership skills; previous managerial and project management experience preferred
• Ability to present and explain project specific information to diverse types of audiences
• Strong ability to define and document business and functional requirements, business process maps ('As-Is/To be') flows and diagrams
• Familiar with European banking regulations and governance
• Ability to travel 50-75% of the time
• Fluent in English;
• Ability to work outside of standard business hours as necessary

Desired:

• Experience with CRM systems such as Salesforce.com or systems built on relational databases a big plus

Education

- Bachelor’s degree or equivalent experience preferred

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at n Cino.

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. n Cino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:

n Cino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, n Cino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

n Cino is committed to the full inclusion of all qualified individuals. As part of this commitment, n Cino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

About Us

There’s a simple reason n Cino has been named both the #1 Fintech to Work For and recognized as the market’s top Commercial Loan Operating System. We know great technology doesn’t build itself, implement itself, or sell itself, so we focus on hiring the best talent in the world and trusting them to do their best work.

The results speak for themselves: our revolutionary Bank Operating System has changed the financial services industry by helping bankers lend with confidence, efficiency and transparency, while better engaging with their customers. Transforming how financial institutions operate through innovation, reputation and speed, n Cino works with more than 1,100 financial institutions globally whose assets range in size from $30 million to $2 trillion. A proven leader, n Cino is part of the Forbes Cloud 100, and one of the Top Company Cultures by Entrepreneur Magazine.