n Cino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

Who is n Cino?

n Cino is the worldwide leader in cloud banking for the financial services industry. Through its Bank Operating System, n Cino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation and speed, n Cino’s technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability and optimise operational transparency. Institutions using n Cino’s Bank Operating System have a scalable and secure solution which can adapt to market changes, institutional restructuring and changing customer expectations. Founded in 2012, n Cino is headquartered in Wilmington, North Carolina in the United States and currently services over 150 financial institutions ranging in size from $200 million to $2 trillion in assets in the United States and Europe.

Why Work for n Cino?

n Cino's mission is to transform financial services through innovation, reputation and speed. n Cino has built a worldwide brand and reputation as one of the fastest growing Fin Tech companies by hiring the right people, exceeding expectations and being dedicated to customer success. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at n Cino. To learn more about n Cino’s award winning culture and why Forbes selected n Cino as one of America's Most Promising Companies, visit our Culture/Careers webpage at:

Position Description

As a Project Manager you will be part of a high-performing professional services team focused on evaluating how the n Cino product can best meet our European clients’ needs and working with the Implementation Consultant to oversee the application of a seven-step implementation process with n Cino bank and credit union customers.

Responsibilities

• Learn the Salesforce platform and n Cino Bank Operating System Application
• Become Salesforce.com certified with at least two different certifications within your first six months
• Work in tandem with your n Cino Implementation Consultant to evaluate the needs, processes, and policies of your client base, configure the n Cino system in the most efficient way possible to meet those needs, and ultimately implement the system within the institution
• Oversee all aspects of the software implementation project
• Manage daily project load amongst three to four concurrent clients and answer all project related questions in a timely manner
• Be able to correctly understand, organise and evaluate the risks and needs of the client to identify large issues, potential obstacles and risks
• Write two customer facing n Cino Knowledge articles per quarter from issues that have arisen and the solutions identified during the implementation process
• Create and manage Project Plans and lead regular Project status meetings for each client
• Demo and train customers on the use of the n Cino software as part of the implementation process
• Assist customers with user acceptance testing of the n Cino Bank Operating System
• Oversee customers when they go-live on the n Cino software and manage the handoff to the n Cino Support and Customer Success Team

Qualifications

Required:

• 4 years of previous financial industry experience; specifically, a commercial or SBA lending background and familiarity of banking language and processes or a combination of experience, education, & superior performance
• Exceptional communication skills and an innovative problem solving personality
• Proven ability to interact and communicate with customers in a professional, positive and constructive way; comfortable with public speaking and leading a meeting
• Ability and motivation to learn quickly and independently
• Strong organisational skills and ability to prioritize daily tasks, projects and workload to deliver according to the project schedule
• Strong analytical mindset; being able to observe a client’s current process and analyze how the n Cino product will benefit them
• Strong leadership skills; previous managerial and project management experience preferred
• Ability to present and explain project specific information to diverse types of audiences
• Strong ability to define and document business and functional requirements, business process maps ('As-Is/To be') flows and diagrams
• Familiar with European banking regulations and governance
• Ability to travel 50-75% of the time
• Fluent in English;
• Ability to work outside of standard business hours as necessary

Desired:

• Experience with CRM systems such as Salesforce.com or systems built on relational databases a big plus

Education

- Bachelor’s degree or equivalent experience preferred

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at n Cino.