125 AU$ / Monthly

Xplan & Systems Support Specialist - Private Bank, Sydney, Macquarie Group Limited

Xplan & Systems Support Specialist - Private Bank, Sydney, Macquarie Group Limited

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Xplan & systems support specialist - private bank
  • Min. Salary: 100000000

Location + Location -

  • Country: Australia
  • Region: New South Wales
  • City: Sydney
  • Address: Sydney

Description + Description -

Where will a career at Macquarie take you?The safety and wellbeing of our employees and candidates are important to us. In response to COVID-19, we are able to hold interviews and psychometric assessments virtually. Depending on individual circumstances and local conditions, our new starters can also be onboarded remotely. In this exciting new role, you will be involved in supporting Macquarie’s Private Bank by focusing on the technology that supports our business. Predominantly, the role will focus on business oversight and administration of our key advice technology systems, including Xplan, Salesforce, DocuSign, Ezidox and InvestCloud. You will be responsible for capturing enhancements and proactively working with stakeholders to bring about improved advice technology systems, workflow, and reporting capabilities. The role will span requirements gathering through to the delivery of enhancements based on the evolving needs of our bankers, adviser service and advice product teams. You will identify, develop, and innovate on existing business processes and surface data insights to users to drive effective and efficient decision making. This position is a unique hybrid between a Business Analyst and an Advice Technology expert. While this role has a large focus on Xplan, there will be opportunities to help drive improvement across other systems and you will gain exposure to people across all levels of Private Bank and our aligned stakeholders. You will have responsibility for maintaining data integrity and the opportunity to support the Private Bank proposition more broadly as part of the Product and Tech Solutions team.In this role, you will:Look after ongoing business management and administration of Xplan, DocuSign, Ezidox, InvestCloud and any new technologies (such as Salesforce)Identify and implement changes to business systems and processes driving functionality upliftAdvice technology site administration, advice workflow maintenance and monitoring of data integrityLiaison with vendors and our technology teams to resolve errors and system issuesEngage with bankers, client services, para-planning, and technology stakeholders on proposed project deliverablesCoordinate the evaluation, scope, and completion of new development requestsWork with key stakeholders to facilitate continuous review of the data and promote good data practicesMaintain and enhance threads, templates and workflowHelp end users with using software and applications more effectively and support delivery of trainingTo be successful in this role you will be enthusiastic, curious, and collaborative with an ability to work independently and proactively. You will also have:A strong understanding of financial advice best practices and Xplan functionalityProven experience working with Xplan in a support and / or business administration roleProven ability to sustain high levels of performance and tenacity in delivery of quality outcomesExcellent communication and stakeholder engagement skillsXplan Site Admin certificationsAny experience with DocuSign, Ezidox, InvestCloud and/or Salesforce will also be highly regarded. If this sounds like you, apply via the link today!About Banking and Financial Services Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity, Equity and Inclusion  The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.Job no: BFS-969529 Work type: Permanent - Full time Location: Sydney Category: Junior, Administration & Support, Data & Analytics, Technology, Private Banking & Wealth Management Group: Banking and Financial ServicesDivision: Wealth ManagementRecruiter: Sijia DongOpening Date: 11/1/2023

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