200 AU$ / Monthly

Witchery - Concession Manager - Perth City - Wa, Melbourne, Country Road Group

Witchery - Concession Manager - Perth City - Wa, Melbourne, Country Road Group

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Witchery - concession manager - perth city - wa
  • Min. Salary: 150000000

Location + Location -

  • Country: Australia
  • Region: Victoria
  • City: Melbourne
  • Address: Melbourne

Description + Description -

Witchery - Concession Manager - Perth City - WAThe Role Reporting to the Area Manager, the Concession Manager is responsible for inspiring, leading and coaching a high performing team to deliver exceptional customer experiences, a profitable concession store and a safe workplace. You will be the point of contact in the store for expert advice on product knowledge, sales techniques, escalated issues and customer service.The Opportunity: Drive an exceptional customer experience within the concession. Be the reason the customer returns to us because you and your team consistently exceed their expectations. Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your team and your customer.Drive sales, profit and productivity by ensuring the achievement of all targets as set by the businessThrough effective coaching, ensure your team understand their role to play in contributing to a successful concession, with a clear focus on customer experience and operational excellenceInspire and empower your team through collaborative leadership, training and developmentBuild and maintain your concession roster, ensuring the roster balances the needs of the customer and teamWork collaboratively with other concession, floor managers and cluster managersEmbody the Country Road Group key cultural values of;Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To QualityKey Attributes: A passion for the retail industry, exceptional service and a strong sense of personal style and presentationEmbodying the Country Road Group can-do attitude and demonstrating CRG’s passion for our brands and customer obsessed culture.Proven experience in managing a fast-paced retail, hospitality or similar businessAbility to manage budgets, interpret financial reports and generate efficient rostersExperience managing the performance, productivity, training and development of a teamOperational excellence, experience with stock control and visual merchandisingAbility to build strong relationships with stakeholders across the businessWhy work for us? A competitive remuneration package, including incentivesSeasonal product allowances and 40% discount for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David JonesExcellent career progression involving regular training and on the job developmentA genuine, open and high performing cultureOpportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnershipsAbout Us We are your daily style inspiration. We make dressing for the everyday dynamic and unapologetically bold. We believe fashion is not only what you wear, but how you wear it. We care about the details – quality, responsibility and innovation by design. We are the leaders of 24/7 style. We are Witchery.Witchery is part of the Country Road Group, an Australian based retailer with a market leading position. Be it modern Australian designs, urban sophistication or accessories with a quirk, each brand has its own inspiring story to tellCountry Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process. Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.

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