Call & Whats App to Ms. Neha - 9870170629
Job Responsibilities:
- Oversee and coordinate the daily operations of the hotel
- Manage and lead the hotel staff, including front desk agents, housekeeping, and other departments
- Ensure the delivery of outstanding customer service to guests
- Implement and uphold hotel policies and procedures
- Monitor and analyze financial performance, including budgeting and financial reporting
- Collaborate with sales and marketing teams to drive business and increase occupancy
- Handle guest feedback and resolve issues to ensure a positive guest experience
- Conduct regular staff meetings and training sessions
- Maintain relationships with vendors and suppliers
- Ensure compliance with health and safety regulations
- Uphold the hotel's reputation for excellence in the hospitality industry