JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Responsibilities: Managing and maintaining a mix of Owned Properties and Leased Premises on a day-to-day basis to support the service delivery functions of the Client occupying the premises and ensuring compliance with performance expectations. Engaging with team members: Ensure effective communication with all team members, including the FM team members, JLL leasing, and JLL support services. Partnering with the Client/Stakeholder(s): Proactively engage stakeholders to ensure that on-site client’s expectations are met; build and develop effective client/stakeholder relationships across multiple levels of the organisation; serve as the key point of contact for Facilities within the client’s portfolio. Procurement & Vendor Management: Ensure vendors are well-managed, delivering services on time and within budget; ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practices. Overseeing Contracts: Plan and manage all contracts to ensure that they are professionally delivered at the right costs; monitor expiry of contracts and initiate re-procurement when required; continually assess contracts to deliver best value to the client. Keeping the numbers in check: Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics; ensure financial processes are always followed; input and manage where required in the budgeting process. Ensuring everyone stays safe: This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors, and to comply with the requirements of health and safety guidelines, policies, and rules. Keeping an eye on the Site & Operations: Recommend continuous quality improvement practices and implement Industry Best Practice operations; implement building procedures and performance measures and ensure they are always maintained; ensure all Critical Environment (CEM) requirements are met; review existing operations regularly to reduce costs and improve operational standards; provide 24/7 emergency call support and site attendance; manage work orders; act as 2 IC as directed for any critical sites; perform ad-hoc project management work; carry out site inspections of all allocated properties; and complete any other reasonable tasks as directed. Limiting Risk to JLL & the Client: Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained; ensure disaster recovery and business continuity plans are implemented and maintained; ensure escalation procedures and incident reporting procedures are implemented and maintained; follow established escalation procedures and incident reporting procedures; adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies. Location: On-site – Eveleigh, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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