Published 2026-04-08
bp Piara Waters
Join a global retail company that's shaping a brighter future for all.
At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.
As a Customer Service Representative , you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.
Life at bp!
We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.
Why you'll enjoy working here
Generous, above industry hourly rate
Job stability with an essential service
10% discount on in-store items
Supportive health and wellbeing benefits
Free on-site parking
Fuel Discounts
Adult rates $35 - $45 per hour + other perks
When you join the team, you’ll bring:
Extraordinary interpersonal skills, building lasting connections with customers
Energy and motivation to keep pace within an active and busy environment
Ability to prioritise without sacrificing the customer experience
Vibrant personality with confidence to convert in-store promotions
Safety first approach with a level-head in emergency situations
Flexibility with your schedule, working a variety of hours across a 24-hour operation
Working Hours
Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.
Ready to discover even more benefits? Apply now!
bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.
As a customer service representative, your key responsibilities will include handling customer inquiries, resolving complaints, and providing product information. You'll need to possess excellent communication and problem-solving skills to excel in this position.
While a degree is not always necessary, having a Certificate III in Customer Service or a related field can be beneficial. Employers also value relevant work experience, so be sure to highlight your skills and qualifications when applying for jobs.
The average salary for a customer service representative in Perth ranges from $45,000 to $60,000 per year, depending on experience and industry. With experience and additional certifications, you can increase your earning potential and advance your career.
To advance your career in customer service, focus on developing your skills in areas like communication, problem-solving, and leadership. Consider pursuing additional certifications or training, and look for opportunities to take on more responsibilities or mentorship roles.
Essential skills for a customer service role in Perth include excellent communication and interpersonal skills, problem-solving abilities, and basic computer skills. Employers also value adaptability, patience, and a positive attitude, so be sure to highlight these skills when applying for jobs.
