Casual Customer Service All Rounder

Blacktown Workers Club Group Ltd Council Of The City Of Sydney, New South Wales, AU

Published 2026-05-15

Description

Work at one of the largest and most successful venues in Western Sydney
Ongoing opportunities for training and development to help grow your career within the hospitality industry.
Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
Above award rates
About Us
By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.
Benefits
Competitive casual rate above award rate
Employee Enterprise Agreement
Free onsite undercover parking
Uniforms provided
Staff Christmas Party
Staff events - Trivia, Paint & Sip, Karaoke
Employee Assistance Program - up to 6 sessions annually
25% staff discount with our food vendors Marlos All Day and Lusso Bistro
About the Role
In this All‑Rounder role, your responsibilities will include, but not limited to:
Building rapport with Members and Guests from diverse backgrounds
Assisting Members and Guests with enquiries and requests
Working in our Housekeeping, Bar and Gaming Area, including beverage service, TAB and Keno
Delivery of great customer service experiences accurately and efficiently; and
Maintaining cleanliness of our service areas.
Requirements
Must be willing to work in smoking areas
Previous customer service experience is essential
Current RSA, RCG and ARCG qualification is essential
Bar and gaming service experience is preferred
Ability to work in a fast‑paced environment
Willing to work a mixture of day, evening, overnight and weekend shifts.
Able to meet the physical requirements of the role including standing for long periods of time; and
Excellent interpersonal skills.
Get to know us more at careers/
How to apply
Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.
If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.

Location

Council Of The City Of Sydney
New South Wales
Australia
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Attributes

Job type Full time
Contract type Permanent
Salary type Monthly
Occupation Casual customer service all rounder
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Registered 2023-08-02
Australia
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