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Customer Advisor, Perth, Nab - National Australia Bank

Published 2022-09-24
Expires 2022-10-24
ID #1181980363
Free
Customer Advisor, Perth, Nab - National Australia Bank
Australia, Perth, Perth,
Published September 24, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer advisor


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Description

Work type: Permanent Part time
Location: Aust - QLD Regional

Kickstart your career in Banking & become part of Australia’s most respected bank
Join us in this exciting customer service role - no two days are ever the same!
Deliver an exceptional service to our customers & help them achieve their financial goals
Work in a collaborative & inclusive team environment & as part of your local community!

Your new role awaits…

Our Retail staff really are the face of NAB – and this Customer Advisor role is no exception! This is a fantastic opportunity to showcase your customer service skills and deliver a memorable experience to our customers in each and every interaction. Supporting our Goondiwindi branch, you will deliver a high level of service to customers whilst processing general banking transactions, answering their questions and queries, and educating customers on NAB’s suite of products and services that will add value to their banking package! No two days are ever the same in our Retail roles, so if you’re inspired by working as part of a vibrant, energetic team whilst helping customers kick their goals, then this is a fantastic opportunity for you!

HOURS: 9am – 4.30pm Monday to Thursday and 9am – 5.15pm Fridays.

A typical day for me will look like…

Engaging with customers and delivering an outstanding, signature service with every interaction
Maintaining an in-depth knowledge of NAB’s products and services, informing customers of suitable options that best suit their needs
Completing over-the-counter account opening, unsecured lending and deposit product activities
Demonstrating our Smarter Banking options (self-service and digital) to customers to help make banking with NAB an awesome experience
Continuous training and development to support your career aspirations

What you will bring…

A passion for delivering an amazing experience to customers, with the will to go the extra mile!
An ability to work collaboratively as a team and a will to deliver NAB’s signature customer experience
Resilience, self-motivation and lots of energy!
A keen eye for detail to ensure transactions are completed efficiently and accurately
An appreciation for inclusion and the diversity of our customers

All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success! As a reward for your passion for helping customers, we offer a multitude of financial and lifestyle benefits including an attractive base salary, fantastic career-growth opportunities, as well as the support of the NAB brand boldly backing you as you deliver an amazing experience to our customers!

A diverse and inclusive workplace works better for everyone

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

More focus on you

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here

Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.

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    Registered on October 7, 2017

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    Perth ( (listen) PURTH) is the capital and largest city of the Australian state of Western Australia (WA). It is named after the city of Perth, Scotland and is Australia's fourth-most populous city, with a population of 2.14 million living in Greater Perth. Perth is part of the South West Land Division of Western Australia, with most of the metropolitan area on the Swan Coastal Plain, land area between the Indian Ocean and the Darling Scarp. The first areas settled were on the Swan River at Guildford, with the city's central business district and port (Fremantle) both later founded downriver. Captain James Stirling founded Perth in 1829 as the administrative centre of the Swan River Colony. It gained city status (currently vested in the smaller City of Perth) in 1856 and was promoted to the status of a Lord Mayorality in 1929. The city inherited its name due to the influence of Sir George Murray, then Member of Parliament for Perthshire and Secretary of State for War and the Colonies. The city's population increased substantially as a result of the Western Australian gold rushes in the late 19th century. During Australia's involvement in World War II, Fremantle served as a base for submarines operating in the Pacific Theatre, and a US Navy Catalina flying boat fleet was based at Matilda Bay. An influx of immigrants after the war, predominantly from Britain, Italy, Greece, and Yugoslavia, led to rapid population growth. This was followed by a surge in economic activity flowing from several mining booms in the late 20th and early 21st centuries that saw Perth become the regional headquarters for several large mining operations. As part of Perth's role as the capital of Western Australia, the state's Parliament and Supreme Court are in the city, as is Government House, the residence of the Governor of Western Australia. Perth came seventh in the Economist Intelligence Unit's August 2016 list of the world's most liveable cities and was classified by the Globalization and World Cities Research Network in 2010 as a Beta world city. It hosted the 1962 Commonwealth Games. Perth is divided into 30 local government areas and 250 suburbs, stretching from Two Rocks in the north to Singleton in the south, and east inland to The Lakes. Outside of the main CBD, important urban centres within Perth include Armadale, Fremantle, Joondalup, Midland and Rockingham. Most of those were originally established as separate settlements and retained a distinct identity after being subsumed into the wider metropolitan area. Mandurah, Western Australia's second-largest city, has in recent years formed a conurbation with Perth along the coast, though for most purposes it is still considered a separate city.

    Source: https://en.wikipedia.org/