Novotel West HQ is recruiting for a dynamic and results-driven Business Development Manager to join our team and drive business growth through strategic sales and relationship-building initiatives.

About the Role:

The Business Development Manager will be responsible for managing relationships with existing clients and identifying new business opportunities. This includes proactive sales activities to convert new business, foster long-term partnerships, and maximise revenue for the hotel. You will play a pivotal role in building our brand, driving revenue, and ensuring the continued success of our hotel's operations.

This role will require you to:

• Manage and develop relationships with existing clients, ensuring their needs are met and maintaining strong, long-term partnerships.
• Identify and pursue new business opportunities, leveraging your network, market knowledge, and proactive sales efforts.
• Undertake direct sales activity including prospecting, lead generation, and meetings with potential clients.
• Use CRM and database management tools to track and manage sales leads, customer interactions, and conversion rates.
• Develop and implement strategies to maximise revenue, including cross-selling hotel services and upselling packages.
• Ensure all client requests and business transactions are handled promptly and efficiently.
• Achieve monthly and quarterly sales targets, contributing to the overall hotel revenue goals.
• Keep abreast of market trends, competition, and industry developments to identify new opportunities.

You will have:

• Proven success in a fast-paced sales environment, preferably within the hotel or hospitality industry.
• Strong ability to close deals and build long-term client relationships.
• Proficiency in database management and CRM tools.
• Exceptional interpersonal communication skills and presentation
• Excellent negotiation skills
• Strategic mindset with the ability to identify market trends and capitalise on emerging opportunities.
• Familiarity with Accor's systems, loyalty programs, and sales platforms (e.g., ANAIS) is advantageous.
• Flexibility - we're a 24/7 business, and we need someone who work outside the usual 9am-5pm to accommodate our busy periods.
• Full Australian Work Rights.
• RSA Competency Card.

Why Join Us?

• Salary $80,000 - $90,000 (negotiable based on experience) + superannuation.
• Work closer to home and avoid the heavy traffic - embrace a lifestyle that allows for more time doing what you enjoy outside of work.
• Join a friendly, passionate, and professional team with a great team culture that fosters collaboration, creativity, and success.
• Opportunity to work with a leading hotel brand and be part of an innovative team.
• Free daily meal.
• Free gym membership with pool access.
• Free secure parking.
• Staff discounts across the precinct.
• A rewards and recognition program to celebrate and recognise our team.

If you are an experienced and driven sales professional looking for a new challenge in the hotel industry, we want to hear from you!

To learn more about West HQ visit