$60,000 Per Year + Superannuation + Monthly Bonus Want an energising career with an amazing growth path? Crunch Fitness has a No Judgements philosophy which creates an inspirational culture dedicated to providing exceptional experiences for our members. We believe in fostering a positive environment where both our team and members can thrive. Crunch Fitness in Caringbah is seeking a full-time Club Lead to deliver excellence in member experience and business growth. About Us Crunch Fitness is a global brand with a No Judgments philosophy, it's our everyday mantra that drives us to create a welcoming community for everyone. Our clubs, designed to offer everything under one roof, are well invested in and are massive in size, have a culture of fun and inclusivity and are serviced by high performance teams who have a passion to succeed. Our mission is to grow, we’re looking for passionate and driven people who want to join our Crunch family and grow with us. Role Overview As the Club Lead, you will play a pivotal role in ensuring the success of our club. Your focus will be on delivering outstanding member experiences, maintaining high standards of service and driving business growth. You’ll collaborate closely with the General Manager to achieve membership growth and elevate our club’s performance. Member Experience• Welcoming members at all touchpoints• Ensure the club operates efficiency• Handling inquiries, complaints and feedback professionally• Fostering engagement through personalized interactions• Maintain club rules and policies• Support key services like Rest and Recovery, Personal Training, and Group Fitness Teamwork• Cultivate a positive team culture• Monitor shift planning and checklists for club team• Deliver high service and sales standards• Ensure team compliance with systems and policies Membership Growth• Engage with potential members to understand fitness goals• Focus on member retention and referrals• Implementing protocols for saving memberships• Assist the General Manager with execution of SMART Plans• Work with club team to achieve club goals• Develop local community partnerships Why join the Crunch fam?• Competitive salary and benefits• Comprehensive onboarding, learning and development• Recognition and rewards; monthly bonus scheme• Personal mentoring from the Senior Leadership Team• Development for career progression• Work-Life Wellness program• Opportunities to participate in Crunch community projects Qualities and Experience• Engaging with people in a fast-paced sales and service environment• Proven ability to drive goals• Sales and marketing knowledge• Understanding of team culture• Passion for changing lives through fitness How to Apply If you’re passionate about delivering exceptional member experiences and driving business growth, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re the perfect fit for the Club Lead position. Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: What prompted your interest in applying for this position? Are you familiar with Crunch? What do you know about us? If you were a fictional character, who would you be and why? What are your strengths that make you a good fit for this role?Crunch Fitness is the original ‘No Judgments’ gym and is world famous for fusing entertainment and fitness with over 400 locations worldwide. We're the fastest growing big box gym operator in Australia and aggressively growing in membership and locations. No judgments means room for everyone, regardless of shape, size, age, race, gender, or fitness level. No matter your workout of choice, we want you to feel good while reaching your goals. Each of our clubs are company owned and have a local team who love to serve. We’re on mission to grow so we can impact more people the Crunch way. To do this, we live by the values that have shaped us from our humble beginnings in 2007. Crunch Fitness is the original ‘No Judgments’ gym and is world famous for fusing entertainment and fitness with over 400 locations worldwide. We're the fastest growing big box gym operator in Australia and aggressively growing in membership and locations. No judgments means room for everyone, regardless of shape, size, age, race, gender, or fitness level. No matter your workout of choice, we want you to feel good while reaching your goals. Each of our clubs are company owned and have a local team who love to serve. We’re on mission to grow so we can impact more people the Crunch way. To do this, we live by the values that have shaped us from our humble beginnings in 2007. Sydney Grouting and Tiling Services Sydney NSW16d ago Researching careers? Find all the information and tips you need on career advice.
