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Cloud Engineer, Sydney, Paxus - Technology + Digital Talent

Published 2022-09-22
Expires 2022-10-22
ID #1178220373
125 AU$
Cloud Engineer, Sydney, Paxus - Technology + Digital Talent
Australia, New South Wales, Sydney,
Published September 22, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Cloud engineer
Min. Salary: 100.000


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Description


Market Leading Technology
Salary of up to 190,000 which also includes 20% bonus.
Permanent Opportunity with really nice Project Managers.
About the role

Due to the growth of our Contact Centre platform, we are seeking a Genesys or Salesforce Cloud Engineer to join our Contact Centre technology team in Surry Hills, Sydney, to help drive our strategy and help deliver several different key initiatives.

The role's primary function will be to support the enabling technology team as a Cloud Engineer.

Essential
Design/Define Application and Solution architecture for contact centre solutions
Develop and manage relationships with key stakeholders, internal to and External partners
Work with a wide range of technologies including Cloud infrastructure, Contact Centre applications such as Genesys Cloud, Salesforce CRM, Verint Cloud and SAP C4C CRM.
Work with development teams and 3rd parties to implement the chosen solution, provide guidance and advice
Take the lead and work with support partners to resolve production issues.
Knowledge in Genesys Cloud, i.e., assist in configuring and support new Contact centre desks, IVR changes, Routing strategies, etc
Genesys Cloud Developer Certified
Very good understanding of the API uses in both Genesys and Verint Cloud Environments.
The following technical skills is a must have:
Experience in leading Contact Centre technology environment
Development experience in Genesys Cloud OR Salesforce.
Desirable
Experience with cloud solutions such as Azure / AWS
Experience in Salesforce CRM integration
Experience working with key Telco Carriage Providers, BOTs and Smart IVR's.
Benefits
Work with a company that makes zero redundancies
Newly created role
Only 2 stage interview process.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Jennifer Bohm on 02 9464 5518 or email: and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.

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    125 AU$ / Monthly

    Employer's info

    Registered on October 7, 2017

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    New South Wales (commonly abbreviated as NSW) is a state on the east coast of Australia. It borders Queensland to the north, Victoria to the south, and South Australia to the west. Its coast borders the Coral and Tasman Seas to the east. The Australian Capital Territory is an enclave within the state. New South Wales' state capital is Sydney, which is also Australia's most populous city. In June 2020, the population of New South Wales was over 8.1 million, making it Australia's most populous state. Just under two-thirds of the state's population, 5.3 million, live in the Greater Sydney area. The demonym for inhabitants of New South Wales is New South Welshmen.The Colony of New South Wales was founded as a British penal colony in 1788. It originally comprised more than half of the Australian mainland with its western boundary set at 129th meridian east in 1825. The colony then also included the island territories of Van Diemen's Land, Lord Howe Island, and Norfolk Island. During the 19th century, most of the colony's area was detached to form separate British colonies that eventually became the various states and territories of Australia. However, the Swan River Colony was never administered as part of New South Wales. Lord Howe Island remains part of New South Wales, while Norfolk Island has become a federal territory, as have the areas now known as the Australian Capital Territory and the Jervis Bay Territory.

    Source: https://en.wikipedia.org/