Chief Finance & Business Services Officer@Police Health
ABOUT POLICE HEALTH
Police Health Limited is a purpose‑driven, not‑for‑profit health insurer with a proud national footprint and a heritage dating back to 1935. Today, we serve the policing communities delivering high‑quality, high‑value private health insurance designed specifically for people who dedicate their lives to protecting others.
Our purpose is simple: to be the most trusted partner in supporting the health, wellbeing and peace of mind of our members. As a proud member of the Members Health Fund Alliance (MHFA), we remain firmly committed to placing members first, not profits. This commitment shapes the way we design our products, invest in service excellence and nurture long‑lasting member relationships.
At the heart of our organisation is a highly engaged workforce driven by care, integrity and purpose. We foster a supportive, flexible, people‑centred culture where leaders are expected to develop talent, champion wellbeing and build high‑performing teams. We believe in empowering our people, celebrating achievements and enabling a workplace where collaboration, respect and psychological safety are non‑negotiable.
Operating in a regulated environment, we recognise that robust governance and proactive risk management are essential to sustainable success. We take a mature, pragmatic approach to risk, treating it as a driver of informed decision‑making and responsible growth. Every employee plays a role in maintaining strong risk practices, supporting compliance, and contributing to the resilience of our operating model.
For more information, visit https://www.policehealth.com.au/
JOB PURPOSE AND SCOPE
Reporting to the Chief Executive Officer and as a member of the Executive Leadership Team (ELT), the Chief Financial & Business Services Officer (CFO) is responsible for providing enterprise leadership across Police Health’s financial management and core business enabling functions. The role has accountability for finance, people and culture, information and communications technology (ICT), cyber security, business services and facilities, ensuring these functions operate as integrated, high‑performing enablers of organisational strategy, performance and sustainability. The CFO plays a critical leadership role in safeguarding financial integrity, ensuring effective resource allocation, enabling workforce capability, and delivering fit‑for‑purpose systems and infrastructure. As a member of the ELT, the role contributes to collective leadership, strong governance, disciplined decision‑making and the stewardship of organisational culture, safety and compliance. The role is responsible for meeting the general and prescribed responsibilities under the Financial Accountability Regime (FAR) Act and relevant (FAR) Minister Rules as detailed in the Police Health Ltd, Board approved Chief Financial & Business Services Officer FAR Accountability Statement.
QUALIFICATONS:
Tertiary qualification in Accounting, Finance, Commerce, or similar relevant discipline (essential)CA or CPA qualification (essential)
KNOWLEDGE, SKILLS AND EXPERIENCE:
Demonstrated senior executive experience leading finance and business enabling portfolios within complex organisations, including responsibility for financial stewardship, workforce capability, ICT, Cyber and enterprise services.
Experience operating in health, insurance, financial services or other highly regulated sectors is highly desirable.
Strong expertise in insurance and financial management, including budgeting, forecasting, financial reporting, capital management, claims expenditure, reserves and financial sustainability.
Demonstrated experience engaging with APRA and other regulators, with strong understanding of prudential standards and regulatory expectations.
Proven experience overseeing ICT and cyber security functions, including governance, risk management, third‑party assurance and incident response, with working knowledge of regulations and applicable standards.
Strong understanding of financial, corporate and people compliance obligations, including taxation, prudential reporting, industrial relations, safety and workforce governance.
Proven ability to partner with executive leaders and Boards to support strategic planning, investment decisions and resource allocation.
Strong analytical capability, with the ability to translate complex financial, technology and risk information into clear, actionable executive and Board advice.
Experience supporting Audit and other related Committees and Board‑level decision‑making, including preparation of high‑quality reports, papers and briefings.
Demonstrated ability to manage competing priorities and deliver outcomes in dynamic, regulated and risk‑sensitive environments
PERSONAL QUALITIES:
Highly collaborative leadership style with strong relationship‑building capability.
Strategic thinker with the ability to balance long‑term vision with practical execution.
Commercially minded, curious and outcomes focused.
High levels of integrity, professionalism and sound judgement.
Influential communicator with the confidence to constructively challenge and advise at executive and Board level.
Resilient and adaptable, with the ability to lead through ambiguity and change.
SPECIAL CONDITIONS:
Ability to work flexible hours and travel, including attendance at Board and executive meetings as required.
Acceptable National Police Check.
Australian Work Rights.
Meet the requirements of the ‘Fit and Proper Standard’ in accordance with Prudential Standard CPS 520 Fit and Proper, as amended and set out in Police Health Limited – Fit and Proper Policy.
