Principal Platform Architect
The Department of Customer Service offers flexible working arrangements and work / life balance including flexible locations, flexible start and finish times and flex days off.
Temporary Opportunity for up to 12 months with potential to extend (Grade 11/12)
The Program is seeking ongoing technical resources to change the waylicensing services are delivered to the citizens of NSW.
We are looking for a Platform Architect to provide high quality professionalarchitecture and design services within DCS. The Platform Architect shall beresponsible for the Licencing and Regulation platform design ensuring that theplatform configuration including data, workflows, procedures/functions,security, interfaces, and UI deliver an optimised user experience. Thearchitect will work closely with solution and data architects and businessanalysts to define and implement the future state design of an innovativeregulatory licensing solution.
The platform architect shall be responsible for the design and configuration ofa new regulatory licensing solution. As part of the team delivering the newregulatory licensing solution the platform architect is also responsible forensuring consistency and standardisation across the platform design. Theplatform architect needs to have a balanced mix of skills focused on business,data, application, and integration, ideally have industry knowledge, whilsthaving strong communication and problem-solving skills.
Key Responsibilities :
Identify, analyse, and model current state design and architecture.
Analyse, develop, document, and present the future platform architecture through the decomposition of user journeys, business process models, business requirements and data requirements.
Develop the target state architecture that considers all elements of application configuration including, data, platform security, rules, workflow, UI and UX and application interfaces to produce the optimum user experience.
Extensive experience with COTS implementation, Solution design and configuration of CRM or case management systems
Experience with SQL queries, SQL programming (database procedures / functions), database development
Experience with Java Script, Groovy Script or similar
Rest and SOAP web services / API / ETL experience, with a focus on building reusable and adaptable services is an advantage
Experience with Crystal Reports, Business Intelligence tools like Yellowfin BI is an advantage
A good understanding of agile delivery and CI/CD methodology
Familiarity with source code control tools such as GIT or TFS
Good knowledge of working with JIRA, Confluence and Miro collaboration tools
Strong communication skills (written and verbal) and the desire to work collaboratively in a team environment
Advanced analysis, problem solving, and troubleshooting skills are essential
Participate when needed in the project meetings and customer workshops
Preparing reports for executive and project teams Qualifications
Must have a tertiary qualification in IT, Systems or Software Engineering, Computer Science, Digital, or equivalent
Software Certification (Desirable)
CRM Certification Program
AWS Software Certification Program
Azure Software Certification Program
Microsoft Software Certification Program
TOGAF 9 Certification Program Salary Grade 11/12, with the base salary for this role startingat $139787 base plus superannuation
Closing Date: Thursday, 22nd February 2024 (09:59am)
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
