125 AU$ / Monthly

Technical Account Manager, Apj, Sydney, Exabeam

Technical Account Manager, Apj, Sydney, Exabeam

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Technical account manager, apj
  • Min. Salary: 100.000

Location + Location -

  • Country: Australia
  • Region: New South Wales
  • City: Sydney
  • Address: Sydney

Description + Description -

Exabeam is a global cybersecurity leader that adds intelligence to every IT and security stack. The leader in Next-gen SIEM and XDR, Exabeam is reinventing the way security teams use analytics and automation to solve Threat Detection, Investigation, and Response (TDIR), from common security threats to the most critical that are difficult to identify. Exabeam offers a comprehensive cloud-delivered solution that leverages machine learning and automation using a prescriptive, outcomes-based approach to TDIR. We design and build products to help security teams detect external threats, compromised users and malicious adversaries, minimize false positives and best protect their organizations. For more information, visit www.exabeam.com Exabeam is looking for a Technical Account Manager to be responsible for building and maintaining post sales relationships with Exabeam's largest and most valuable customers. You will serve as a trusted advisor, ensuring successful adoption, usage, and growth. Responsibilities:Manage a portfolio of clients and build strong relationships with clients at various levelsBe our clients trusted advisor ensuring our clients are receiving the full value for all Exabeam productsQuarterback clients through the full client life cycle from product deployment to steady state (operational use)Collaborate with the Exabeam account team and clients to ensure deployment architecture and specifications will be successfulEnsures effective hand offs between support and Exabeam Authorized Service Delivery PartnersBeing aware of our client’s security posture to include understanding of the security architecture and security operational best practicesProvide consultation on how our clients can leverage Exabeam within their Security Operations and drive adoption of our technologyProvide guidance on use case implementation based on client’s security posture and top risksBeing the liaison for our internal support teams who interface with support engineers, product managers and our internal engineering departmentProvide monthly service updates to review product health and successful detection, investigation and proactive hunting capabilitiesIn collaboration with our Product Management teams the TAM will manage all actions related to feature requestsHave quarterly service reviews for more in-depth check-in for product health and successful detection, investigation and proactive hunting capabilitiesMeet onsite in-person for at least 1 quarterly service review to drive our client relationship and partnership with our clients use of ExabeamQualifications:Must have Linux Command Line proficiencyAt least 2 years in a Cyber Security related roleProgramming languages and scripting skills are an advantageSolid client facing personalityUniversity degree or equivalent experienceExcellent problem-solving skills and analytical mind setExcellent written and spoken communication skills Exabeam is privately funded by Blue Owl Capital, Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Acrew Capital, Icon Ventures, and renowned cybersecurity investor Shlomo Kramer. For more information visit https://www.exabeam.com or follow us on LinkedIn and Twitter . Looking for more? Check our reviews on Glassdoor .  

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