Parent Pathways Mentor - Southern Region
Parent Pathways Mentors work alongside parents and caregivers to co-create a personalised plan that reflects their individual goals, strengths, and circumstances. Whether a parent’s or caregivers goals relate to personal development, education, employment, or overall family wellbeing, mentors offer tailored guidance, local service referrals, and flexible, family-friendly support.
The focus is on removing barriers and building on strengths, helping parents and caregivers take positive, practical steps toward a brighter future for themselves and their families.
As a Parent Pathways Mentor you will:
Deliver person-centred case management for eligible parents with young children, focusing on individual goals, strengths, and family circumstances.
Identify and respond to both vocational and non-vocational needs, ensuring a holistic approach to support.
Support parents and caregivers’ aspirations by offering tailored guidance and referring them to appropriate internal and external services as needed.
Engage with local community organisations and service providers to develop strong referral pathways and meaningful opportunities for parents.
Provide a calm, respectful, welcoming, and child-friendly service environment that fosters trust and sustained engagement.
Practice empathy and understanding in all interactions to build trusted relationships and support parents and caregivers in achieving positive outcomes for themselves and their families.
What We’re Looking For:
We’re seeking someone who is:
Passionate about supporting people from all walks of life
A strong communicator with excellent interpersonal skills
Resilient, adaptable, and proactive in solving challenges
Able to balance empathy with accountability and outcomes
Motivated by purpose and committed to positive, long-term outcomes
Organised, reliable, and committed to meeting compliance requirements
Demonstrated ability to work effectively and respectfully with a culturally diverse range of parents, caregivers, employers, education providers, community services, and colleagues, fostering inclusive and collaborative relationships.
Willingness to travel to multiple work locations within a specific region.
Previous experience in employment services, case management, community services, is highly regarded — but not essential if you have the right attitude and transferable skills.
To Be Considered, You Will Need To:
Have full Australian working rights
Be willing to obtain a National Police Check
Have (or be able to pass) a Working with Children Check
Have (or be willing to set up) a My ID account – formally My Gov ID
Have a Certificate III in Community Services or other relevant qualifications or demonstrated lived experience with a willingness to work towards obtaining a Certificate III in Community Services qualification.
About Training Alliance Group (TAG)
Training Alliance Group (TAG) is a leading provider of employment and training services across Western Australia and a footprint in New South Wales. Through a range of government funded programs, including Workforce Australia, Inclusive Employment Australia, Transition to Work, Parent Pathways, Employability Skills Training and Self-Employment Assistance. TAG helps individuals overcome barriers and achieve long‑term employment. Partnering with Registered Training Organisations (RTOs), ABV Training & Consulting (ABV) and Mining, Transport & Construction Services (MTACS), TAG also delivers nationally recognised vocational education in industries like business, construction, and community services. With a strong focus on inclusion, quality, and real outcomes, TAG is committed to building futures through meaningful support, training, and job opportunities.
Why Join TAG?
At Training Alliance Group, we value our people and invest in their growth, wellbeing, and success. When you join us, you’ll enjoy a range of benefits, including:
Performance Incentives – Be rewarded for achieving great outcomes
Employee Recognition Program – Celebrate milestones and success stories
A well‑structured fully supported induction program, with further development and training provided
Refer‑a‑Friend Program – Earn rewards for helping us grow our team
Employee Assistance Program (EAP) – Free, confidential wellbeing support
Salary Sacrifice – Super – Maximise your superannuation benefits
Professional Development Days – Dedicated time to focus on your growth
Ongoing Learning & Development – Access training to build your skills and career
Cash Out Annual Leave – Flexibility to suit your lifestyle and needs
Annual Leave in Advance – Extra support when life requires it
Make an Impact. Grow Your Career. Change Lives. Join a respected and expanding organisation where your work truly matters. At TAG, you’ll collaborate with supportive leaders, contribute to community‑impacting initiatives, and thrive in a dynamic, purpose‑driven environment.
TAG is an Equal Opportunity Employer. We welcome applicants from all backgrounds, we welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, the LGBTIQ+ community and applicants who have a disability.
If you need adjustments during the recruitment process, please let us know — we’re committed to a fair and inclusive experience for all.
Join TAG and make a lasting difference—one career at a time.
