Published 2026-04-07
The NSW Ultrasound Applications Specialist position is responsible for providing formal technical and clinical support during the sales process primarily within NSW, supporting predominantly the General Imaging and some Point of Care segments. Responsibilities include providing pre‑sale product demonstrations (clinical trial support) and post‑sale installation, training and ongoing customer support across our LOGIQ and VENUE ultrasound platforms.
GE Health Care is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world‑changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Responsibilities
Provide technical and clinical leadership during the sales process by demonstrating the full range of product features, including potential uses, product capabilities and benefits to customers as needed.
Develop, coordinate and deliver product training to customers on software, application and/or equipment use, and monitor customer installations within the assigned territory/region to improve customer satisfaction and maintain customer relationships.
Improve customer satisfaction and retention through continuing education on optimisation of equipment utilisation by customers.
Support trade shows and professional conferences by performing product demonstrations and promotions as well as customer training.
Use market and product knowledge to assist the sales team in developing sales, marketing and customer service strategies.
Produce well‑written post‑training reports and provide regular feedback on customer satisfaction and needs.
Facilitate team communication and the sharing of best practices.
Provide clinical, technical and professional guidance as necessary to improve the customer experience.
Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives.
Qualifications & Requirements
Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting.
Demonstrated current basic clinical scanning proficiencies on current products/platforms.
At least one of the following core experiences: a minimum of 3 years clinical/technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 2 years commercial applications/modality experience with demonstrated successes in high‑level customer interactions and sales scenarios.
Proficiency in computer skills in Microsoft Office Suite products.
Willingness to travel extensively within the specified geographic region as well as to nationwide sales meetings and trade shows.
Willingness to submit to a driving record check if the role requires operating a GE‑owned/leased or privately‑owned/leased vehicle for company business.
Ability to communicate effectively using the local language.
Aware of and compliant with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Complete all planned Quality & Compliance training within the defined deadlines.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Desired Characteristics
Associate’s or Bachelor’s degree preferred in a related business or technical/clinical field.
Strong leadership skills, respected by peers and leadership for contributions to the business.
Strong presentation skills (public speaking).
Demonstrated ability to understand and present complex material in understandable terms.
Demonstrated interpersonal and communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organisations).
Solid problem‑solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers).
Proven professional business acumen (experience interfacing with both internal team members and external customers as part of a solution‑based sales process).
Self‑motivated, willingness to take the initiative in identifying opportunities for improvement and taking action to improve.
Team‑oriented with a customer satisfaction mindset.
Ability to multi‑task effectively and manage multiple priorities at one time.
Willingness to be flexible/adaptable to changing work environments.
Clinical experience in a large hospital/university setting preferred.
Advanced certification/registries desired.
Three or more years of demonstrated clinical scanning skills.
Experience with current GE products for which responsibilities cover.
GE Health Care is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Benefits
Competitive salary.
5 weeks leave (ask about “take 5”).
Generous leave & family policies.
Long‑term career opportunities (locally and globally).
Generous discounts for goods & services via our employee benefits programme.
Relocation Assistance Provided: No
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