Overview
Susanne Nelson and Associates (SNAA) is an "outreach" Occupational Therapy Service for children aged 0-16, delivering therapy in the child's family home, Kindergarten, or School setting. SNAA operates as a family-centred practice with interests in cognitive behavioural/affective training, anxiety management, social skills, and sensory modulation.
SNAA currently consists of fifteen Occupational Therapists and four allied health assistants, supporting over 160 families in the Eastern suburbs of Melbourne. The company emphasizes efficiency, professionalism, Medicare, NDIS, Autism knowledge, and strong communication with affiliates. SNAA is a family-owned business that supports staff in a busy environment focused on fulfillment, enjoyment, and support.
Employment status:
Child A
Casual hours: 9 hours across 3 days (10.30am - 1.30pm Monday, Tuesday and Wednesday)
Support within the child's Kindergarten in Camberwell during school terms
Position Summary
The Allied Health Assistant (AHA) will support the client/family and SNAA Therapist by providing set Occupational Therapy tasks and activities prescribed by the OT supervisor. The AHA will maintain ongoing relationships with the client/family and affiliated professionals as required.
• The AHA will be client/family service-focused, providing a mature, caring, and professional representation of SNAA in person, over the phone, and via email.
• The AHA will pursue professional development through ongoing training, mentoring, feedback, and supervision to ensure duties are performed at a professional level aligned with company and family goals.
In order to effectively achieve the above, the AHA must be well organised, honest, efficient, and an excellent communicator. The position is integral to SNAA's support of its current clientele.
Key deliverables and accountabilities
Follow and conduct necessary tasks and activities as outlined within the client's individualised Occupational Therapy home program.
Immediately and professionally respond to client needs or concerns and communicate this to your supervisor.
Maintain/promote strong working relationships with the client's family, your OT supervisor, and SNAA management (Director, Assistant Director, Account Manager).
Liaise and work collaboratively with the client's family, your supervisor, and Director regarding the client's OT program or any additional concerns/observations needing support.
Attend supervision meetings weekly.
Complete file notes for each home visit using company templates.
Complete time sheets at the end of each working week.
Ensure staff qualifications are up to date and kept on file.
Education and Training
Studying Bachelor/Masters of Occupational Therapy (or equivalent).
Knowledge and experience
Experience (desirable) or interest in developmental paediatrics, particularly Autism Spectrum Disorders.
Ability to work with a diverse range of clients in age, culture, mental health, Autism Spectrum disorders and other backgrounds.
Computer literacy and experience with office programs (Excel and Word) to communicate client progress and liaise with SNAA management.
Capabilities and behaviours
Enthusiasm and passion for working within a family business.
Interest in working within an Occupational Therapy practice/Neurodivergent clientele.
Excellent communication and ability to work autonomously and confidentially in a client's home environment.
Initiative, problem solving, independence, reliability, sense of humour, flexibility, and ability to manage issues in the client's home environment with OT supervisor support.
Consistently deliver a high level of client service and work well as part of a professional team.
Excellent interpersonal and communication skills in person, over the phone, and in writing.
Strong people/team management skills.
Demonstrate positive values including caring, honesty, respect, and responsibility.
Maintain high standards of presentation and personal grooming.
Punctuality for shifts and supervision meetings.
Drive a strong safety culture within the client's home environment.
Must have
Current Australian National Police Check
Current Working with Children's Check
Be a permanent Australian citizen / live in Melbourne, Australia
Seniorities
Entry level
Employment type
Other
Job function
Health Care Provider
Industries: Individual and Family Services
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