Customer Success Manager (sydney), Sydney, Brighttalk

Published 2022-09-22
Expires 2022-10-22
ID #1178219822
100 AU$
Customer Success Manager (sydney), Sydney, Brighttalk
Australia, New South Wales, Sydney,
Published September 22, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer success manager (sydney)
Min. Salary: 80.000

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Please note that this is a role that we hire for throughout the year. We are interviewing frequently and as soon as we have an opening, one of our recruiters will reach out to you!

About BrightTALK - discover your journey with BrightTALK here !

BrightTALK brings professionals and businesses together to learn and grow. Over 10 million professionals engage with 100,000 free talks and 1,000 online summits to discover new technologies, learn from trusted experts and grow their careers. Thousands of businesses acquire and inspire their ideal audience with BrightTALK's AI-powered content and demand marketing platform.

We’re looking for a talented, driven CSM to join our bright, creative and hardworking team to help us change how professionals learn and communicate. This is an outstanding opportunity for a CSM who has a keen understanding of content marketing, lead generation and digital media, enjoys building customer relationships, takes initiative, solves problems deftly, works collaboratively and is eager to join a dynamic, fast-paced startup environment.

The Customer Success team ensures that our clients grow their revenues by optimizing how they utilize BrightTALK products. The CSM works with clients who have purchased innovative BrightTALK solutions to address their marketing challenges. The ideal candidate is likely to have customer success experience in media and marketing. CSMs translate program strategies developed by the client and the sales team into manageable projects. The CSM is the customer’s point person for all program-related inquiries and becomes a trusted advisor.

Atleast 2+ years experience in a customer success, sales, or marketing role at a digital media or marketing company
Knowledge of B2B online media, ad tech, social media, rich media, marketing automation systems and lead generation
Understanding of the most recent trends around marketing and advertising technology 
Ability to work cross-functionally in a highly collaborative environment across departments and geographies
Program management and customer success skills
Knowledge of webinar and video production and related processes
Why we like working at BrightTALK
Friendly, talented, collaborative and entrepreneurial teams.
Generous and comprehensive benefits.
Generous holiday policy, flexible schedule.
Offices located in top destination cities. 
Training allowance and regular innovation days.
Team building and volunteer opportunities.
We are dedicated to learning and growing, going after big dreams, taking ownership, remaining open and honest while recognizing we are in it together. We are committed to hiring individuals with a diversity of perspectives, backgrounds, and beliefs who can use their passion to help us build a world changing audience and thrive along the way. Join BrightTALK and experience a collaborative and engaged team who works together to provide learning and growth opportunities for businesses and professionals. 
BrightTALK is an Equal Opportunity Employer and does not discriminate on the basis of ethnicity, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. 

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    100 AU$ / Monthly

    Employer's info

    Registered on October 7, 2017


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    Advertising is an audio or visual form of marketing communication that employs an openly sponsored, nonpersonal message to promote or sell a product, service or idea. Sponsors of advertising are often businesses who wish to promote their products or services. Advertising is differentiated from public relations in that an advertiser usually pays for and has control over the message. It is differentiated from personal selling in that the message is nonpersonal, i.e., not directed to a particular individual. Advertising is communicated through various mass media, including old media such as newspapers, magazines, Television, Radio, outdoor advertising or direct mail; or new media such as search results, blogs, websites or text messages. The actual presentation of the message in a medium is referred to as an advertisement or "ad".

    New South Wales (commonly abbreviated as NSW) is a state on the east coast of Australia. It borders Queensland to the north, Victoria to the south, and South Australia to the west. Its coast borders the Coral and Tasman Seas to the east. The Australian Capital Territory is an enclave within the state. New South Wales' state capital is Sydney, which is also Australia's most populous city. In June 2020, the population of New South Wales was over 8.1 million, making it Australia's most populous state. Just under two-thirds of the state's population, 5.3 million, live in the Greater Sydney area. The demonym for inhabitants of New South Wales is New South Welshmen.The Colony of New South Wales was founded as a British penal colony in 1788. It originally comprised more than half of the Australian mainland with its western boundary set at 129th meridian east in 1825. The colony then also included the island territories of Van Diemen's Land, Lord Howe Island, and Norfolk Island. During the 19th century, most of the colony's area was detached to form separate British colonies that eventually became the various states and territories of Australia. However, the Swan River Colony was never administered as part of New South Wales. Lord Howe Island remains part of New South Wales, while Norfolk Island has become a federal territory, as have the areas now known as the Australian Capital Territory and the Jervis Bay Territory.

    Source: https://en.wikipedia.org/