Commercial Services Officer Part Time, Sydney, Healius

Published 2022-06-29
Expires 2022-07-29
ID #1065562649
Commercial Services Officer Part Time, Sydney, Healius
Australia, New South Wales, Sydney,
Published June 29, 2022

Job details:

Job type: Part time
Contract type: Permanent
Salary type: Monthly
Occupation: Commercial services officer part time

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Commercial Services Officer One of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. Laverty Pathology is the subsidiary company of Healius Pathology Pty Ltd. Laverty Pathology is a comprehensive medical laboratory and pathology network with laboratory and patient pathology collection centre locations throughout NSW and ACT and is part of the Healius Pathology network of nationwide laboratories. Based at the main Laboratory in North Ryde, Laverty Pathology are looking to appoint a proactive, customer service driven, experienced office administrator to join our Commercials Department in the Permanent Part Time of 55hrs per fortnight in the position of Commercial Services Officer. In this position you will be able to utilise your strong client relations and administrative experience to grow a career with a highly reputable and diverse Healthcare Company as you demonstrate your capability to deliver Customer Service and Operational excellence for this ever growing department. About the role Reporting to the Commercial Services Co-ordinator, this role will provide essential internal administrative support, as well as act as the primary liaison for external clients and suppliers; providing professional, accurate and timely response, action and/ or resolution as required across a range of queries or concerns, always ensuring a positive service experience to demonstrate our commitment to excellence and build customer relationships. Your key responsibilities include (and not limited to): Maintaining and developing client relationships including account set up, management and queries, results delivery, monitoring business indicators and actioning changes, troubleshooting and resolving queries and providing continuing education; Liaising between Pathologists and Laboratory departments, at times outside of state; Troubleshooting and resolving queries from suppliers; Providing administrative support relating to Quality Management, Contract Tenders and otherwise as needed; and Assisting with the development, implementation, monitoring and improvement of operational procedures and practices About you To be successful in this role, you will have proven experience in building relationships, delivering consistent customer service excellence and in effective office administration. You will also demonstrate: Superior relationship building skills to grow customer rapport and foster long term business opportunities; Exceptional customer service and resolution skills; Excellent verbal and written communication; Strong organisational skills including the ability to work effectively under pressure and manage competing priorities; Experience in effective troubleshooting; A positive attitude and innovative approach to the continuous improvement of service and operational efficiency; Keen attention to detail; The self- initiative and integrity to work productively with autonomy, ensuring all responsibilities are followed through to completion; and An understanding of scientific principles relating to laboratory methods or knowledge of AS4308 Urine Drug Screening would be highly regarded. This role is a unique opportunity, well suited to an administrator looking for a change with a passion for delivering service excellence, looking to apply their skills in a large, reputable company committed to excellence for its patients and people and making a difference in healthcare. If this role is aligned to your skills and experience, forward your current Resume and Cover Letter via email to by the 15th of July 2022. Only applicants with the right to live and work in Australia need apply. The selection process will include relevant background checks to assist in determining your suitability for the role.

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    Registered on October 7, 2017


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    Business administration is a wide field that incorporates many types of management positions. From major corporations to independent businesses, every operation needs skilled administrators in order to succeed. Motivated, organized personalities will thrive in business, where environments are often high-powered. Knowing how to deal with stress will help you keep your cool—and keep your business in the black.

    New South Wales (commonly abbreviated as NSW) is a state on the east coast of Australia. It borders Queensland to the north, Victoria to the south, and South Australia to the west. Its coast borders the Coral and Tasman Seas to the east. The Australian Capital Territory is an enclave within the state. New South Wales' state capital is Sydney, which is also Australia's most populous city. In June 2020, the population of New South Wales was over 8.1 million, making it Australia's most populous state. Just under two-thirds of the state's population, 5.3 million, live in the Greater Sydney area. The demonym for inhabitants of New South Wales is New South Welshmen.The Colony of New South Wales was founded as a British penal colony in 1788. It originally comprised more than half of the Australian mainland with its western boundary set at 129th meridian east in 1825. The colony then also included the island territories of Van Diemen's Land, Lord Howe Island, and Norfolk Island. During the 19th century, most of the colony's area was detached to form separate British colonies that eventually became the various states and territories of Australia. However, the Swan River Colony was never administered as part of New South Wales. Lord Howe Island remains part of New South Wales, while Norfolk Island has become a federal territory, as have the areas now known as the Australian Capital Territory and the Jervis Bay Territory.

    Source: https://en.wikipedia.org/