“We support individuals living with mental health challenges to achieve outcomes they value.” About The Role Part Time, Permanent position available at Liverpool Head to Health Corporate Support Services Level 2 with a salary range of $63,706 - $69,516 (pro rata) per annum Superannuation Salary Packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year About The Program Liverpool Head to Health (HTH), funded by Southwestern Sydney Primary Health Network, is a front door for people over 18 to access mental health support. The centre assists people experiencing high levels of distress or suicidal crisis, by providing accessible community mental health supports.Service delivery reflects principals of Trauma Informed Care and Recovery Oriented practices and is guided by extensive co-design processes. About Your New Role The Operational Support Officer will contribute to the delivery of high-quality services provided to consumers by ensuring that staff and service users receive administrative support that is flexible and responsive to their needs.The position will ensure the effective delivery of administrative tasks, including the management of appointment systems, billing and medical records, database management, operational meetings, and Microsoft Office applications.The position will be integral to the overall functioning and delivery of mental health and well-being services to adults and their families and carers attending the Centre. What you will bring to the role? Sound knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment Excellent written and verbal communication skills with high attention to detail Advanced abilities with Microsoft Excel Data Entry and data analysis skills Great customer service skills The ability to plan, organise and analyse tasks Sound written and verbal communications skills The necessary skills to build relationships with team members Proven experience in being able to cope with change and adapt to ambiguous situations What will Neami offer in return? Generous leave entitlements including paid parental leave, Gratis Leave and Wellness leave Professional development through regular Practice Development sessions and coaching with your supervisor Ongoing extensive in-house Learning and Development Programs to encourage learning and skill-building Employee Assistance Program (EAP) through Benestar - access a holistic health and wellness offering of supports and resources to Neami staff and their immediate family Work flexibility arrangements available for maintaining your work-life balance What the role requires: National Criminal History Check (Police check) – disclosable outcomes considered Current Working with Children Check required before commencement of work Current Drivers licence Australian Working Rights How to apply: The terms and conditions of the role are listed in the position description.If you have any further questions not addressed in the advertising words or position description,please contact: Jeannie Zhang, Clinical Lead : jeannie.zhangneaminational.org.au Applications Close: 17 September 2023 Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.